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Public Mobile Website Changes

Jeremy_M
Retraité / Retired
Retraité / Retired

Hey Community,

 

As you may have noticed already - we have made some exciting new changes to www.publicmobile.ca ! Our goal was to make our website more accessible in order to meet accessibility standards (WCAG 2.0 AA). However, it also allowed us the ability to refresh our overall design.

 

Our colours, fonts, and overall look and feel are cleaner, more straightforward, and 100% more accessible. Do note that some pages are still a work in progress as we work through all the various pieces in migrating all our platforms. After all, we’re less for less, so these things take time!

 

In the meantime, we hope you enjoy the new site.

 

Public Mobile Community Team

59 REPLIES 59

sportymi
Model Citizen / Citoyen Modèle

Cool! No changes to the commuity page?

Any news on the bug when using Internet Explorer 11 that causes the Simon bot window to constantly load even after being closed?  It loads after clicking on any Community link or message making the site pretty much unsuable in that web browser.

dna2016
Deputy Mayor / Adjoint au Maire

Really like the new website layout.  Very simple to navigate, easy to understand, and straight to the point.  Definitely a great job, and I do believe less is more.  Other carriers tend to bombard you with too much information and too much to read and go through just to get basic information.  Public Mobile is staying tru to their brand image with this simplistic yet very functional and efficient website design and layout.  Great job to the design team and I.T. for putting this together.  

 

Do I hear an APP in the near future? Smiley HappySmiley HappySmiley HappySmiley Happy

X-Files
Model Citizen / Citoyen Modèle

Looks clear and more strong fonts size, thanks for keep updating...Heart

nishufan
Model Citizen / Citoyen Modèle

I see the text size is larger than before. More readable. Waiting for the rest part.Smiley LOL

mimmo
Retired Oracle / Oracle Retraité

Is self serve next?

Wonder_why
Town Hero / Héro de la Ville

@Jeremy_M Look greats, now show us more for less Promo 6GB LTE Data 90 days 18GB Cat Happy

Michael77
Deputy Mayor / Adjoint au Maire
Nice new look. 🙂

ShawnC13
Oracle
Oracle

Thanks for the update.  I like the clean look and the PROMO page is an awesome addition!!

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

crazycolby
Great Citizen / Super Citoyen
Looks good !

Jeremy_M
Retraité / Retired
Retraité / Retired

@NDesai will be fixed soon 🙂

@Jeremy_M Can we get this adjusted on the community as well? 

 

New layout on the PM site:

new1.JPG

Layout on the community:new2.JPG

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Jeremy_M
Retraité / Retired
Retraité / Retired

Hey @Jorno,

 

 


@Jorno wrote:

@Jeremy_M, will one of the new changes be accurate search results for where to buy Public Mobile payment vouchers?


Not included in this deployment, but it is something we're working on.

 

Jeremy

Jorno
Model Citizen / Citoyen Modèle

@Jeremy_M, will one of the new changes be accurate search results for where to buy Public Mobile payment vouchers?

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

nice to see an update 🙂

CalvinW
Deputy Mayor / Adjoint au Maire
Next, price changes please

NDesai
Oracle
Oracle
Looks great. Specially the promotion page.

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

canucks4life
Town Hero / Héro de la Ville

Nothing happens when I click to change province...always defaults ON Cat Sad

 

Nevermind think it is just an IE caching issue works fine in Firefox.

ute1978
Deputy Mayor / Adjoint au Maire

@jpar wrote:

Looks good!

Now we just need a new self service portal. 😉


Totally agree with that. Even though I go into self serve once a month only.

jpar
Model Citizen / Citoyen Modèle

Looks good!

Now we just need a new self service portal. 😉

Jeremy_M
Retraité / Retired
Retraité / Retired

Hey @ute1978,

 

Currently, one of the glitches we're working to resolve. Should be fixed soon.

Acekiller
Deputy Mayor / Adjoint au Maire

it could be a refreshing issue or using an older/non-compatible browser

shartomjam
Town Hero / Héro de la Ville

Thanks for the update @Jeremy_M.  Looks good.

ute1978
Deputy Mayor / Adjoint au Maire

@srlawren wrote:

@ute1978 that's....odd.  They only updated publicmobile.ca, not the community.  Could you please check your browser's zoom setting and maybe try resetting it to 100%?


My zoom is on normal (100%).

srlawren
Retired Oracle / Oracle Retraité

@ute1978 that's....odd.  They only updated publicmobile.ca, not the community.  Could you please check your browser's zoom setting and maybe try resetting it to 100%?


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ute1978
Deputy Mayor / Adjoint au Maire

When I go to the community page, the PM logo takes up my whole screen of my laptop. Only when I scroll down, I get to the topics. Is this supposed to be this way?

 

pm comm.PNG

srlawren
Retired Oracle / Oracle Retraité

@Jeremy_M looking good! 


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SD08
Retired Oracle / Oracle Retraité

Thanks for keeping us updated.  Robot Happy

 

The bolder font makes the site easier to read.  Also, the "promotions" page makes it clearer what deals are going on.

xCameron94x
Mayor / Maire

Thanks @Jeremy_M 

 

Its looking freshRobot Very Happy

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