I'm ok with this I guess 😐
Unfortunately that's a weak support statement from an Oracle... which by my count totals two Oracles who are not overly excited over these changes.
All good, and I agree completely (just with a stronger negative position).... I just would have thought that the Oracles would have been in the know on something like this.
Guess I was wrong!
News to all of us @TheOldVR. 2 managed to voice their opinion earlier. I love the idea of sim cards being more conveniently available at retail stores but it would be safe to say that no one is excited about the price increase. However, we understand that Walmart wouldn't carry the sim cards for free knowing that there isn't any more money to be made besides just selling the sim card.
PM is also following the rest of the carriers and charging more for the sim cards because everyone else does ...
A step forward making Sims available in Walmart, followed by at least a step (maybe two) backwards by doubling the price. This, in combination with the new plans, is certainly not going to have new customers rushing to Walmart to buy a Sim. Let's see how long Walmart will stock these if sales don't happen.
@imm1304 appreciate the note. I wish PM would have had the Oracles up to speed as the recent announcements came out to help with messaging... even if everyone didn't agree with the changes. Oracles deserve a more considering the time you all contribute towards the success of PM.
@Rockdaddy22 - agreed regarding the SIM pricing. For me the conversation is not just about the SIM pricing, it's about the combination of all recent announcements including:
I know each of the above items can be debated for positive or negative effect, but the changes have had an immediate result for me. I had three referrals that were coming over next week for non-promo plans.... now, all three are no longer coming to PM. Also, I'll be moving my GF away from PM as she won't be able to deal with only being able to access support through a web forum.
@Jeremy_M - I'm going to stop talking about the whole #LessForMore thing now and go back to trying to help others where I can. Hope the feedback of the Oracles and Community (positive and negative) are well received.
Happy Wednesday Everyone!
@Rockdaddy22 lol... it wasn't all for dramatic effect.
I am actually serious about moving her away. Decision is easy...
So all that in - it looks like I'm losing my referral credit .
Either way, her leaving is just one client so not a big deal in the grand scheme of things....
Anyhow - Have a good day mate, looks like it's gonna be hot with some heavy rain here in Toronto today.
Reality is.. the support on here is horrendous...
PM needs a phone app which will handle Self-Serve Capabilities as well as Community forum access all in one. Including a Support section to help newbies contact moderators easier and check FAQs quicker...
Also would have a dashboard when opened that shows you your current usage for data, addons and more...
Why this hasnt been done already shows a lack of consideration to the average customer.