Hey Community,
Exciting news!
We’ve been working hard behind the scenes to make our chatbot:
- Easier for you to get your answers faster. Who wants to type anyways? We’ve added a ton of buttons, which you can simply tap, and SIMon will provide you with corresponding answer to that topic or question. This helps increase the likelihood that the bot understands your question, and we think is a great feature for those who are slow typers or simply prefer the ease of clicking a button.
- Smarter and more action oriented so you get better answers. We’ve added more questions, and modified many existing questions to provide you with more information that’s relevant to your question. Depending on your question, you may notice more links to our recently revamped Knowledge Base articles or other parts of our website.
We hope that SIMon will quickly become your one-stop shop to answer your questions.
We’re hopeful that Chatbot 2.0 will answer a lot of FAQs and reduce the general questions we see on the Community!
-Public Mobile Community Team
