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jp2
Deputy Mayor / Adjoint au Maire

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

Not a PO box. I'm in the country so they just don't like driving out to my place instead they dump it at the depo in Edmonton and call me saying I have to pick it up. Other companies like FedEx and ups always deliver; even Canada post delivered to the door once. 

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended


@jp2 wrote:

Not a PO box. I'm in the country so they just don't like driving out to my place instead they dump it at the depo in Edmonton and call me saying I have to pick it up. Other companies like FedEx and ups always deliver; even Canada post delivered to the door once. 


That shouldn't be happening.  If you are in an area that Purolator does not service, they should be handing it off  - to - you guessed it - Canada Post to deliver your package locally for you.

 

The only shipping company in Canada that I know of that services all Canaidan addresses and will do deliveries themselves to all Canadian areas is Canada Post.  When a packgage is addressed to an address in Canada that UPS, Fedx, Purolator, etc. doesn't normally go to and don't have a warehouse in that area, these companies have agreements in place with either Canada Post or other private/small shipping companies to take the package the rest of the way. It just happens to be that when they do this, the shipment costs charged to the customer will be so high that no one would want to pay this shipping rate.

jp2
Deputy Mayor / Adjoint au Maire

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

I agree that shouldn't happen. That's why I don't think Puralator is a good company especially, when I'm just outside of Edmonton 

Great Neighbour / Super Voisin

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

I ordered a SIM card on October 23. I realize the strike may delay receipt of the card but I never got email confirmation that the card was sent or an order number. Is this normal?

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

If you paid for it, you should receive a confirmation email.  Check your spam and/or trash for it.

Great Neighbour / Super Voisin

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

"If you paid for it, you should receive a confirmation email.  Check your spam and/or trash for it."

 

Hmmm. Does not show up in spam/junk folder. It has been 7+ days and no confirmation and no card. Only a VISA CC charge for $10.50. I live in Yellowknife; usually mail is by dog sled, or so it seems. 

Great Neighbour / Super Voisin

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

I ordered my SIM on Monday, got it today 

Great Neighbour / Super Voisin

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

"I ordered my SIM on Monday, got it today "

 

I presume that you got an email confirmation of the order. And maybe another when it shipped?

Great Neighbour / Super Voisin

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended

All OK. Now have the card, received in the mail today. Typical Yellowknife service - as fast as molasses in winter.

Mayor / Maire

Re: Online SIM delivery may be longer than usual until Canada Post rotating strike has ended


@rubs wrote:

All OK. Now have the card, received in the mail today. Typical Yellowknife service - as fast as molasses in winter.


When you set up your account don't port your number right away. Select a new number and make sure everything is working properly then go to self serve and port.