Refer-a-Friend Promotion FAQs
- Do these 1GB data Add-Ons expire?
No, the 1GB data Add-Ons do not expire. Any remaining data in your Add-Ons will continue to roll over until used up.
- As a referrer, do I receive one 1GB Data Add-On for every friend?
Yes, you can receive up to five 1GB data Add-Ons for every friend you refer as long as they successfully activate during the promotional period. Please note it may take up to 72 hours before your Add-Ons are added to your self-serve account. You will receive a text message when your 1GB Add-On is added to your account.
- If I am referred and then I refer a friend or family member am I eligible for both sender and receiver rewards?
Yes, you are. This means that you would receive one 1GB Welcome Data Add-On for being referred, and another 1GB Data Add-On for every friend you refer (up to a max of five 1GB Data Add-ons for five friends referred) who successfully activates during the promotional time period.
- I am a Legacy customer. Am I eligible for these rewards?
Legacy customers are not eligible for the one-time 1GB Add-On offer or loyalty rewards. However, new customers referred by legacy customers are eligible for the one-time 1GB Add-On offer.
To learn more about reward eligibility and rewards, you can visit publicmobile.ca/rewards. If you would like to take advantage of this promotional offer, our support team can help you switch your plan to something that is currently available.
- When does this promotion end?
This promotion will end November 20th, 2017 11:59PM EST.
Terms and Conditions
If you’re a current customer and refer a friend during the promotion:
- You must be an active Public Mobile Pick & Pay customer.
- TELUS team members, contractors, sales representatives acting on TELUS's behalf and associates at retail locations who receive special pricing are excluded from this promotion.
- You and your referrals have to accept these terms to participate in the program.
- You can only refer individuals with whom you have a personal or family relationship to ensure compliance with Canada's anti-spam legislation. You can’t refer yourself or an existing Public Mobile customer.
- Legacy customers are not eligible for the one time 1GB Add-on offer; however new customers referred by legacy customers are eligible for the one time 1GB Add-on offer.
- If you refer a friend and they activate during the promotional period, you will receive a one-time 1GB data Add-On up to 72 hours after your referred friend has successfully activated.
- You receive a one time 1GB Add-on for each friend you refer, up to 5 friends as long as they activate during the promotional period.
- You will continue to be eligible for the $1/ 30 days referral credit for each month that your referral stays with Public Mobile. All existing Refer-A-Friend rules apply. Check out publicmobile.ca/rewards for more details.
If you were referred and activated during the promotion:
- You must activate with Public Mobile.
- You must input the referral information (referrer’s Public Mobile phone number) during your activation.
- You and your referrals have to accept these terms to participate in the program.
- The one-time 1GB data Add-On will be applied to your account up to 72 hours after activation.
- After activating with Public Mobile you are eligible to take part in this promotion as a referrer.
If you receive a one time 1GB Add-on during the promotion:
- The one-time 1GB data Add-Ons do not expire. Any remaining data in your Add-On(s) will continue to roll over until used up.
- The speed of the 1GB Add-on that you receive will depend on the plan that you are on.
- If you’re on a 3G plan you will get a 3G Add-on
- If you’re on a 4G LTE plan you will get a 4G LTE Add-on
- If you’re on a plan without data you will get a 4G LTE Add-on
- The speed of your Add-on will change if you change the plan you are on
OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to a your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorised means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. Please visit telus.com/privacy for more information on the principles that govern the collection, use and disclosure of personal information. These principles reflect our continuing commitment to protecting our customers' privacy.
