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Korth
Mayor / Maire

Re: Longer than normal wait times for self serve

@Like2cook

 

I suspect a lot of people want it right now so they ccan start using it right now. 

 

Canadian consumers also have a lot of inherent suspicion and mistrust towards Canadian telcoms. Especially after one or more bad experiences which drained their pockets. So the prevailing attitude is to take (and use) freebies right now because there's an expectation that the gifts will somehow be taken back.

 

(I admit I rushed into claiming my gifts. But not because impatience - these gifts will likely languish unused on my account for a long time - more because I'm basically absent-minded enough about little things that if I know if I don't do it now I'll probably forget all about it until it's too late.) 

peterbingsu
Good Citizen / Bon Citoyen

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

I just active the new. The speed is not bad.

Brandoncf56
Great Neighbour / Super Voisin

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

I'm having the same issue today. How was it resolved?

Rosalea
Great Neighbour / Super Voisin

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

Wait time was not long, it was worth waiting to claim the freebies today.

Thank you Public Mobile!

dwoods99
Good Citizen / Bon Citoyen

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

No issues today, Monday the 9th. Quick response times.

JenL
Model Citizen / Citoyen Modèle

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

@computergeek541 great advice and easy to do.

JFF
Great Citizen / Super Citoyen

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

It took long time to load, but keep trying, it will come around at one point of time. 

Like2cook
Good Citizen / Bon Citoyen

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

Patience Patience.........the great service and the fun you will enjoy once set up  !!!!

All the teething problems will seem like a walk in the park

joekoop
Great Neighbour / Super Voisin

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

Instead of giving everyone a button to press, PM should just apply the free promo to everyone's numbers and send an SMS saying they did so.

Like2cook
Good Citizen / Bon Citoyen

Re: [KNOWN ISSUE] Longer than normal wait times for self serve

Sorry could you please tell me what you are talking about?

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