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Town Hero / Héro de la Ville

Re: [Issue Resolved] Select customers unable to send texts

<comment moved to other thread at previous link>

Great Citizen / Super Citoyen

phone no xxx-xxx-xxxx

unable to send international text alhough my plan has that attach

 

 

 

edited by computergeek541 to remove customer's phone number

Model Citizen / Citoyen Modèle

Re: phone no xxx-xxx-xxxxx

Hi, others have had this problem too. https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Texting-to-a-Northern-number-...Smiley Tongue

You may have to contact the moderators.

You could use a texting app like Hangouts or Whatsapp on WIFI or Data.

 

 

 

edited by computergeek541 to remove customer's phone number

Mayor / Maire

Re: phone no xxx-xxx-xxxx


@raghu wrote:

unable to send international text alhough my plan has that attach

 

 

 

edited by computergeek541 to remove customer's phone number


Is it OK for you now?? To which country do you want to text?

Great Citizen / Super Citoyen

Re: phone no xxx-xxx-xxxx

It is to Srilanka Tony,nice of you to help me out I checked now too it is not going through,

Thanks again,

Raghu

Mayor / Maire

Re: phone no xxx-xxx-xxxx


@raghu wrote:

It is to Srilanka Tony,nice of you to help me out I checked now too it is not going through,

Thanks again,

Raghu


Make sure to have either 011 or + in front of the 94 country code. Then area code, prefix, number

Good Citizen / Bon Citoyen

Re: [Issue Resolved] Select customers unable to send texts

I am a $10 plan customer and yes have to echo the other customers here that SMS failures have been happening to me too!!!  They happened out of no apparent reasons- I had unused outgoing SMS texts remaining from my monthly quota, my phone had proper settings verified and was rebooted.  Public Mobile please improve and repair permanently!!!

Tags (1)
Mayor / Maire

Re: [Issue Resolved] Select customers unable to send texts


@wleung wrote:

I am a $10 plan customer and yes have to echo the other customers here that SMS failures have been happening to me too!!!  They happened out of no apparent reasons- I had unused outgoing SMS texts remaining from my monthly quota, my phone had proper settings verified and was rebooted.  Public Mobile please improve and repair permanently!!!


Can you see on your self-serve account above MY DATA ADD-ONS something like that...

50 International Outgoing Texts and Unlimited Incoming Texts
1  /  50 Unit

?

Great Citizen / Super Citoyen

Re: phone no xxx-xxx-xxxx

Thanks once I changed the phno it did work as I was replying to his sms it was 001. When I checked again I realised the message has not gone so please help to send international text messages

Great Citizen / Super Citoyen

Re:my no

I am unable to send messages to Srilanka.Please help.

Raghu

 

 

Edited by computergeek541: Please do not post your number here as it can be seen by anyone.