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Introducing the new and improved phone compatibility checker

Alan_K
Deputy Mayor / Adjoint au Maire

Hey Community,

 

We’re happy to share that we just launched a new and improved phone compatibility checker, with particular improvements made to the database of devices that it can check. This makes sure that joining us is simple as 1-2-3!

 

Checking your phone compatibility will be a two-step process as follows:

 

1) Select your phone brand and model from the dropdown menu to check your compatibility.

s1EN.PNG

 

2) If you purchased your phone from elsewhere, you can check if it’s reported lost or stolen-

s2EN.PNG

 

To give our IMEI checker a whirl:

  1.      Go to the Get Started page
  2.       Scroll down to 1. Check your phone’s compatibility

Let us know your thoughts down below!

 

P.S. If your phone is missing from the list of devices, leave us a note here so we can keep on improving our compatibility checker. 

 

-Public Mobile Community Team

40 REPLIES 40

sa7375
Town Hero / Héro de la Ville

Worked like a charm but I 've a suggestion. The result "Your device has not been reported as lost or stolen" should appear highlighted in yellow or in green colour text thus attracting the user's attention. Currently it appears in a very drab text — highlighted by me with a green arrow in the snapshot below. Phone checker.jpg

zork1984
Good Citizen / Bon Citoyen

This is great!  Given that all PM users are BYOD, this is even more important than other brands.

TheOldVR
Deputy Mayor / Adjoint au Maire

 

Love it - will be an easy answer for many new customers!

 

Great stuff!

cellphoneexpert
Great Neighbour / Super Voisin

Very cool. This will help alot. 

selva1
Model Citizen / Citoyen Modèle

Great work! Good process improvement.

Triguy
Mayor / Maire

Good work PM !  Improved interface over the previous version.  You'll need to constantly update the database as new phones seem to be released almost on a daily basis.  The OnePlus 7 and Pixel 3a need to added.

Bell3
Great Citizen / Super Citoyen

Good Job PM!

CellGirl
Model Citizen / Citoyen Modèle

@Alan_K 

Hi Alan. Not a huge deal, but please add the BlackBerry KeyOne and Key2 to the list 🙂

Good checker!! It's more clear than the first one in GET STARTED. I will suggest it now !Smiley Wink

Anonymous
Not applicable

Awesome!

Finally!

Will Save a lot of new customers a lot of grief.

Etc., Etc., Etc.

 

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