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hTideGnow
Mayor / Maire

Re: Introducing "Customer Support Agent"

@dhs1000 No worry, plan changing won't affect any of your current Add-ons.  Add-ons are non expiring as well

 

Only thing some people worry is the promotion offer they got when they sign-up, those could be gone after plan change

Kov
Good Citizen / Bon Citoyen

Re: Introducing "Customer Support Agent"

hi, I need help with my account, l was charge extra on August

 

thanks

 

S--S
Mayor / Maire

Re: Introducing "Customer Support Agent"

 


@Kov wrote:

hi, I need help with my account, l was charge extra on August

 

thanks

 


@Kov 

at public mobile Prepaid Service No fees extra charges,

 

go sign in to Self-Serve, to review your account, if you found at Available Funds: $ ? has the amount left,
leave it for next bill cycle the will take it from there automatically,

or Explain your issue to Contact Customer Support Agent by  ,
they can solve your issue, they are nice service Team the will help you 100%.

 

Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket 

  • you can send a private message to Customer Support Agent by CS_Agent, by Click Here link.
  • You’ll need to be logged in to your Community account for the link to work.

 

  • please include in your message,
  • your account number, 
  • your phone number,
  • your account 4 digit pin,
  • your Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
    Check your private message inbox (click on the envelope top right of your screen)

         Good Luck

jib_tech
Great Citizen / Super Citoyen

Re: Introducing "Customer Support Agent"

@Jade_S 

Great name change. Customer Service Agent makes much more sense.👍

srlawren
Retired Oracle / Oracle Retraité
srlawren
Retired Oracle / Oracle Retraité
srlawren
Retired Oracle / Oracle Retraité
Moved:

Re: Introducing "Customer Support Agent"

RL368257
Great Neighbour / Super Voisin

Re: Introducing "Customer Support Agent"

what is the number I can call you?

 

z10user4
Mayor / Maire

Re: Introducing "Customer Support Agent"

 @RL368257 : Support is all online here. You can ask us in the community and we can direct you. What do you need to call them for?

Dunkman
Oracle
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