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Good Citizen / Bon Citoyen

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

Oh I thought it was an issue with my phone after it suddenly stopped working last night. Glad it's fixed

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Model Citizen / Citoyen Modèle

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

Tried using data around 9:45pm last night.  Found it strange that it was not working.  Thank you for letting us know there was an issue.  Keeping everyone informed of outages is important.

 

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Good Citizen / Bon Citoyen

no internet

yesterday (March 7, 2020), my account had no internet. A system-wide issue?

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Oracle

Re: no internet

@haoke2013 Yes, there was an outage which is now resolved. 

https://productioncommunity.publicmobile.ca/t5/Announcements/ISSUE-RESOLVED-Intermittent-Impact-to-D...

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Model Citizen / Citoyen Modèle

Re: no internet

That explains why I had data issues, great to see its fixed.

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Great Citizen / Super Citoyen

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

Thanks for the update.  I was wondering why my phone was intermittent that night.  I thought maybe it was due to the time change rollover. Glad things are working now.

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Moderator

Re: no internet

Hello haoke2013!

 

Please check the following link for more information: https://productioncommunity.publicmobile.ca/t5/Announcements/ISSUE-RESOLVED-Intermittent-Impact-to-D....


We apologize for the inconvenience this may have caused you.


If you are still experience issues you can submit a ticket through SIMon: https://www.publicmobile.ca/en/bc/get-help -> Chat with SIMon.


The Public Mobile Team

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Great Neighbour / Super Voisin

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

Thanks for the update

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Good Citizen / Bon Citoyen

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

From Windsor, Ontario... Still no data.... I did no changes on my APN settings.... Im on a $40 plan. Thank u

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Mayor / Maire

Re: [ISSUE RESOLVED] Intermittent Impact to Data Usage

@deonxx76  Have you rebooted your phone?