cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kim1077
Great Neighbour / Super Voisin

Re: [ISSUE RESOLVED] - Credit Card Transaction Issues

This issue is not resolved!!! Just tried to update my card and it wouldn’t except either card I used 

S--S
Mayor / Maire

Re: [ISSUE RESOLVED] - Credit Card Transaction Issues


@kim1077 wrote:

This issue is not resolved!!! Just tried to update my card and it wouldn’t except either card I used 


@kim1077 

i suggest you can try it for a different Browser
and clear cache and cookies for any Browser,

and use a Browser from your computer,
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

and Restart your computer, is will help.

 

and if you use a home internet please do one thing take it your power internet for about a minute and put it back,

 

just make sure your credit card number and your address match the same,

sometime your typing it but is a one word or letter or number is a wrong or is missing just make sure for it.

 

you can try to Remove your credit card and Logout and after 2 minutes log in

to re entered.

 

Update Or Remove Your Payment Card

To update or remove your credit or Visa debit card details, sign in to  Self-Serve.  Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, we accept credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.

 

Good Luck

darlicious
Mayor / Maire

Re: [ISSUE RESOLVED] - Credit Card Transaction Issues

@kim1077 

Did you recieve a message saying "Sorry your card has been turned down by your credit card issuer please check with ....etc.....?"

 

If so please read my post previous to yours this will help you when you try again in an hour. In the meantime find your official canada post address and compare it to your billing statement address of your card/ financial institution for any slight differences.

 

Please note the fraud alert warnings in my post.

Need Help? Let's chat.