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BDW
Good Citizen / Bon Citoyen

Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience

Is it just if we've ever reset password for our self serve account or does the community account count also?

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Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience


@BDW wrote:

Is it just if we've ever reset password for our self serve account or does the community account count also?


I believe that the Community site is running different software. For this survey, Public Mobile is specifically asking about Self-Serve.

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Public Mobile

Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience


@BDW wrote:

Is it just if we've ever reset password for our self serve account or does the community account count also?


Hi @BDW , this one is specifically about the Self-Serve account only Smiley Happy

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Great Neighbour / Super Voisin

Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience

I am having the same problem with email address and/or password not recognized??? 

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Great Neighbour / Super Voisin

Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience

Yes me too. It is great and real easy to use. I haven't had any problems with Public Mobile whatsoever.

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Model Citizen / Citoyen Modèle

Re: [Help Needed!] Let us know about your Self-Serve password/username reset experience

@Maryphillips I hope this has been resolved for you.