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Great Neighbour / Super Voisin

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

Works great when user name and password cooperates

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Town Hero / Héro de la Ville

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

The overall self serve experience is laid out fine, but the site is a bit slow loading.

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Good Citizen / Bon Citoyen

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

This survey could even let me enter my name on the second page ( my community name) if this is expired than, please, have this post remove. It didn’t work for me. 

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Mayor / Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@Free4ever 

You can sign up for the survey up until may 21st so your good to go....

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

They currently have two different surveys happening right now. The 1Gig data bonus from Alan is different from the one that is signed up with another member of the team. 

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Good Citizen / Bon Citoyen

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

If this sounds interesting to you, sign up before May 21st, 2020 by completing this link:

https://survey.confirmit.ca/wix/p946575955190.aspx

when I click this link - second page of the survey asks me to enter my name - when I tap on it it does nothing - doesn’t show a keyboard - doesn’t let me choose an input - clicking the forward arrow gives me and error that there was something wrong but doesn’t tell me what was wrong.

 

also when I typed this comment it told me I am doing some crazy weird HTML formatting - which is not allowed and I must modify my formatting so this forum could accept my post. 

iPhone XR -iOS 13.4.1 

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Town Hero / Héro de la Ville

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@Free4ever 


The form works in Chrome in an iPad. You may want to clear your cache/history and open a new browser in incognito. You can also try a different browser.

 

As for the HTML just hit the post button again.


2342832F-6C92-4C53-9CA9-471351759C7B.png

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Mayor / Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@Free4ever 

The community and self serve are very finicky and can be extra slow or have many errors if you dont use the right browsers (chrome, Firefox, safari), clear your browsers regularly and when making changes or payments in your account use secret/incognito mode.

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Good Citizen / Bon Citoyen

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

Tried the self-serve and could not get my question answered so I did the email the moderator.

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Good Citizen / Bon Citoyen

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

i would help