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Mayor / Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@shoops 

   If you have an opinion and some constructive criticism the hour will go really fast. If you don't have some ideas or some experiences to share then really its a waste of their time and yours.

 

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

Thanks for the offer. A virtual conference should be interesting.

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Great Neighbour / Super Voisin

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

Now that Andu moderator helped me get back in to my account I am very pleased

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@rhjabs 

 

Glad to hear he helped you out

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Great Neighbour / Super Voisin

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

Works great when user name and password cooperates

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

The overall self serve experience is laid out fine, but the site is a bit slow loading.

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@Naepalm 

 

Actually I went though this process and they said that if you are selected they will notify you though the PM here 

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Mayor / Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@brettster99 right, but when they are doing the actual 1 hour questioning its not through PM, 😉

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Deputy Mayor / Adjoint au Maire

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

@Naepalm 

 

ahhhh got it

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Great Neighbour / Super Voisin

Re: Get a one-time 1 GB data bonus by telling us what you think about the new Self-Serve!

My credit card was registered for auto payment, unfortunately I had to cancel it because of a fraudulent activity. Then my public mobile account was suspended and I cannot access my account on self serve because i keep getting an error password or user id and eventually locked out. I now have a replacement credit card and cannot register it with my account. I cannot contact anyone to help me. No email arrives when i use the password reset feature. My user name is  *(***************, My phone # is **********. The system will not allow me to create a new account using the existing # either. I appear to be screwed. So in general I do not appreciate the self serve system. So help me out please

 

Edited by ShawnC13: removed hyperlink to email address

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