So I signed up with the promotion at WOW Mobile for the 30$/1GB plan and I have a 34$ credit in my account. How will renewal work now that the plan seems to cost 35$ a month?
Good morning @smnbld,
thank you for getting in touch with us regarding the recent promotion!
If the plan you chose upon activation cost 35$, you should have received a credit equivalent to that (not less than the cost of your plan). Please feel free to send us a private message if you'd like for us to verify this and make sure the correct amount was applied to your account.
Your plan is still cost only $30! Only new customers, who signup after promotion is ended, they are paying $35 per month.
Whatever left of a credit after paying your bill will carryover to the next month.