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Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!

This page still has some evidence of the Jan 1 expiry:

https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/

 

 

Great Citizen / Super Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

It does say "December sale"- why would someone wait until Jan 1 to sign up and then act suprised that the sale is over?  More "snooze you lose" than "bait and switch." IMHO.

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

so get penalized for reading the fine print? damned if you do and damned if you don't? screw the customer

Re: Get a SIM + your next 30 days of service for $0 in-store!

@Bcde4321, when don’t you read the fine print?   If you’re a smart consumer, you always read the fine print.

 

Do your research, spend wisely.

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

I saved a screen shot on Jan 1'st/19 of the web page for this offer if it helps

 

2019-01-01.png


@Bcde4321 wrote:

The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!

This page still has some evidence of the Jan 1 expiry:

https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/

 

 



@Bcde4321 wrote:

The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!

This page still has some evidence of the Jan 1 expiry:

https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/

 

 


 

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

Thanks

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

Seeme like mods have gone completely silent on this issue. Completely unethical company. There's no way I'm recommending PM to anyone if this is how they handle promotions.

Bhg
Great Neighbour / Super Voisin

Re: Get a SIM + your next 30 days of service for $0 in-store!

You can still file a formal complaint to CRTC as Public Mobile has breached the contract. In addition, they modified the website after the fact to determine customer eligibility for the free 30 day service.26495A3E-A808-46F4-8B1D-87DCAECB1E23.png

 

 

Re: Get a SIM + your next 30 days of service for $0 in-store!


@Bhg wrote:

You can still file a formal complaint to CRTC as Public Mobile has breached the contract. In addition, they modified the website after the fact to determine customer eligibility for the free 30 day service.26495A3E-A808-46F4-8B1D-87DCAECB1E23.png

 

 


If I customer deciedes it necessary to do this, it isn't the CRTC who should be contacted.  They will not accept complaints of this nature from consumers.

 

It is the CCTS that would need to be contacted.  https://www.ccts-cprst.ca/

Bhg
Great Neighbour / Super Voisin

Re: Get a SIM + your next 30 days of service for $0 in-store!

You are correct and thank you