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Deputy Mayor / Adjoint au Maire

Re: Get a SIM + your next 30 days of service for $0 in-store!


@Andie1980 wrote:

I signed up for this deal through my local Wal-mart a couple of days ago. I'm showing a transaction on my credit card for 33.90 though I was told I would not be charged.  Is this going to be refunded back to me?

@Andie1980

Your next 30 day plan will be the free one...you pay for the first month


Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

The details say, "Eligible customers will be credited the 30-day rate plan amount within 5 days. These credits will count towards your next plan renewal."  and, "Eligible customers will receive a confirmation text message when the credit has been applied to your account. These details can also be found by signing in to your Self-Serve account."

 

In my case I paid upfront for the plan like you did, then the 30 day credit showed up in my Transaction History on the same day as a credit to the card.  Problem is it wasn't credited back to the card nor was it credited to my ongoing balance. It's way past the 5 day window so I've pm'ed the moderator for an explaination. 

 

 

Great Neighbour / Super Voisin

Re: Get a SIM + your next 30 days of service for $0 in-store!

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian

Deputy Mayor / Adjoint au Maire

Re: Get a SIM + your next 30 days of service for $0 in-store!


@Chc238 wrote:

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian


@Chc238Yes. "your next 30 days of service for $0" next being second. After you pay upfront for the first. Which will be enough to cover your second month.

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

In theory it looks that way, however my rebate hasn't appeared yet on my card or in my PM balance, although there is an entry in my Transaction History showing a credit (?)

 


@Chc238 wrote:

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian


 

Deputy Mayor / Adjoint au Maire

Re: Get a SIM + your next 30 days of service for $0 in-store!


@c70nut wrote:

In theory it looks that way, however my rebate hasn't appeared yet on my card or in my PM balance, although there is an entry in my Transaction History showing a credit (?)

 


@Chc238 wrote:

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian


 @c70nut

You wont see any rebate added to your credit card...the credit will be recieved within the first 30 days of activation in time for your next renewal..not within 5 days

Deputy Mayor / Adjoint au Maire

Re: Get a SIM + your next 30 days of service for $0 in-store!


@c70nut wrote:

In theory it looks that way, however my rebate hasn't appeared yet on my card or in my PM balance, although there is an entry in my Transaction History showing a credit (?)

 


@Chc238 wrote:

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian


 


@c70nutIs it in available balance? It should show up before your next renewal, if not the mod team willl be able to correct it manually.

Good Citizen / Bon Citoyen

Re: Get a SIM + your next 30 days of service for $0 in-store!

No the credit hasn't shown up in "Available Balance" but is shown as a transaction.  The terms say, " "Eligible customers will be credited the 30-day rate plan amount within 5 days. "

but the credit seems to be unavailable until closer to the renewal date or there's a glitch in applying the credit.

 

 


@Dunkgirl wrote:

@c70nut wrote:

In theory it looks that way, however my rebate hasn't appeared yet on my card or in my PM balance, although there is an entry in my Transaction History showing a credit (?)

 


@Chc238 wrote:

So you will get charged on your mastercard and then credited back again? For the first month payment that is.

 

Thanks,

Adrian


 


@c70nutIs it in available balance? It should show up before your next renewal, if not the mod team willl be able to correct it manually.


 

Great Neighbour / Super Voisin

Re: Get a SIM + your next 30 days of service for $0 in-store!

It's been 2 weeks since I activated my new sim card in the store, but have not received the credit yet. It should be credited in 5 days, shouldn't it?

Mayor / Maire

Re: Get a SIM + your next 30 days of service for $0 in-store!


@barneyb wrote:

It's been 2 weeks since I activated my new sim card in the store, but have not received the credit yet. It should be credited in 5 days, shouldn't it?


If you activated in-store on or after the 15th then yes you should have received it. If you're expecting it on your credit card then no...it will appear in your Available Funds in your self-serve.