12-14-2018 04:16 PM
Hey Community,
Effective December 15, 2018 until December 31, 2018 at 11:59PM ET, we are offering a SIM card and your next 30 days for $0 when you activate a 30-day plan in-store at participating retailers! This will be applied as an account credit and the offer is available to new customers only.
How to Get this Offer:
To learn more about Public Mobile, click here.
-Public Mobile Community Team
01-05-2019 04:57 PM - edited 01-05-2019 04:58 PM
The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!
This page still has some evidence of the Jan 1 expiry:
https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/
01-05-2019 05:25 PM
It does say "December sale"- why would someone wait until Jan 1 to sign up and then act suprised that the sale is over? More "snooze you lose" than "bait and switch." IMHO.
01-05-2019 05:32 PM
so get penalized for reading the fine print? damned if you do and damned if you don't? screw the customer
01-05-2019 08:15 PM - edited 01-05-2019 08:16 PM
@Bcde4321, when don’t you read the fine print? If you’re a smart consumer, you always read the fine print.
Do your research, spend wisely.
01-08-2019 02:07 PM
I saved a screen shot on Jan 1'st/19 of the web page for this offer if it helps
@Bcde4321 wrote:The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!
This page still has some evidence of the Jan 1 expiry:
https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/
@Bcde4321 wrote:The expiry date was Jan 1 at 11:59pm on the public mobile home page. They are not giving the 30 day credit to those who activated on Jan 1. Of course the home page showing the Jan 1 expiry date has now been removed. Complete false advertising and bait & switch by PM!
This page still has some evidence of the Jan 1 expiry:
https://www.iphoneincanada.ca/carriers/telus/public-mobile-december-sale-30-days-free/
01-09-2019 11:27 AM
Thanks
01-09-2019 11:31 AM
Seeme like mods have gone completely silent on this issue. Completely unethical company. There's no way I'm recommending PM to anyone if this is how they handle promotions.
01-23-2019 09:05 PM
You can still file a formal complaint to CRTC as Public Mobile has breached the contract. In addition, they modified the website after the fact to determine customer eligibility for the free 30 day service.
01-23-2019 09:12 PM
@Bhg wrote:You can still file a formal complaint to CRTC as Public Mobile has breached the contract. In addition, they modified the website after the fact to determine customer eligibility for the free 30 day service.
If I customer deciedes it necessary to do this, it isn't the CRTC who should be contacted. They will not accept complaints of this nature from consumers.
It is the CCTS that would need to be contacted. https://www.ccts-cprst.ca/
01-23-2019 09:54 PM
You are correct and thank you