07-18-2018 09:19 AM - last edited on 10-16-2018 09:25 AM by Alan_K
Update as of October 16, 2018: This offer is now expired.
Hey Community,
Effective July 18th, 2018 as a competitive response, we are bringing back our 4.5 GB at 3G speed for $40 plan for a limited time only!
Plan details:
$40 for 4.5 GB at 3G speed
How to get this offer:
New customers |
Current customers |
|
|
To learn more about Public Mobile, click here.
-Public Mobile Community Team
FAQs
Question |
Answer |
How long will this plan be in market? |
This is a limited time offer and is subject to change without notice. Please refer to Public Mobile’s Service Terms. Please note that the promotion will not be honoured after it has ended. This includes SIM cards that have been purchased online, are in-transit and not yet activated. |
Will I keep the same plan forever? Will my plan change? |
Please refer to our Terms of Service for more information about our plans. |
I am an existing customer. What is the difference between changing my plan immediately and changing my plan on the next renewal date? |
When changing your plan, you have 2 options: (1) change your plan immediately or (2) change on your next renewal date. Here is the difference: Changing your plan immediately... You may choose to change your plan immediately if you have used all or most of your services, if your account is suspended and you would like a different plan, or if you would like to get started right away on the new plan. Here are some things you should know about this option: ● There must be enough funds in your account to cover the full amount of the new plan. ● A new payment cycle starts when you activate your new plan. ● Your plan will not be prorated, which means that any days remaining in your current payment cycle will not be credited to your new plan. ● Due to system limitations, if your account is suspended, you will need to send a private message to our Moderator Team here to change your plan immediately. You will need to be signed in to the Community for the link to work. ● Any earned Rewards will be applied on your next renewal after the plan change. Changing your plan at the next renewal date… On the other hand, you may choose to change your plan on your next renewal date because it allows you to use the services you have already paid for. We recommend this option so your money can go further. Here are some things you should know about this option: ● If you choose to change your plan on your next plan renewal date, the amount owed will be automatically updated. ● If you have AutoPay set up, the amount of your new plan will be charged on your payment due date. ● You can cancel a future-dated plan change at any time by clicking on the ‘Plans and Add-Ons’ tab and selecting ‘Cancel Order’. ● Any earned Rewards will be applied on your next renewal after the plan change. |
What happens if the “$40 for 4.5 GB at 3G speed” plan becomes unavailable before my next plan renewal date? |
If you chose to change your plan to “$40 for 4.5 GB at 3G speed” on the next renewal date and the request has been submitted successfully, you will still switch to “$40 for 4.5 GB at 3G speed” even if the promotion ends before your renewal date occurs. |
08-02-2018 02:04 AM
@matbasm wrote:@Unknown, welcome to Public Mobile. Your plan will not change/revert at the end of the current 30 day period. You can keep using this plan until you change it. There is always the possibility that Public Mobile raises the price on the plan (as it is within their right to do so as per the terms and conditions). However, it is not something you need to be worried about in the short term.
The reason I brought this up is because this question was asked on Facebook a few times regarding this promo and the response from PM was this:
08-02-2018 02:18 AM
Even if a plan is no longer offered, you can still renew it. If at some time PM wants to change the price or actually drop that plan, they would notify you and give you options. I have not seen any recent plan be 'dropped' completely. I really wouldn't worry about it.
08-02-2018 12:33 PM
@Unknown bit of a long story but PM are now being VERY careful how they phrase answer to questions like this. Let me see if I can condense: for several years, PM had a strong history of NEVER raising prices on existing plan-holders (grandfathered plans no longer available), and the community would always respond that you'd keep your price and plan indefinitely, becuase this is what past experience up until then lead us all to believe.
Then sometime last year I believe it was, PM started raising prices on some of their "legacy" plans. To be fair, these were very inexpensive plans that were from back in 2015 or older. These plans also had access to phone-based support (a call centre) that PM claimed was expensive to run and they used that to justify the price increases. None of the newer plans (basically late 2015 and newer) have access to this call centre in comparison. This didn't go over well, but it happened.
Then, PM announced they would raise the price on what was calls the 2016 Fall Promo Plan. This was offered for about a month or two in late 2016 and was an amazing value and very popular. The community exploded with outrage, and something like 1,600 (I believe) CCTS complaints were logged, and PM eventually backed down and cancelled the increase "for now", noting that "all good things do come to an end".
Okay sorry this is still a long reply. The bottom line is, it's in the terms & conditions that PM can, at any time, with 30 days notice, increase the prices on their rate plans. To date, this has been quite rare, and I think they are pretty gun-shy about that now, but nobody can say this won't ever happen again. In fact, I'd say it's inevitable that plan prices will go up at some point, even for grandfathered plan holders.
This is why PM are now very careful to NOT give the impression or statement that you can keep the same plan at the same price forever (which some staff had basically stated in the past).
All that said, no you don't lose the promo at the end of the 30 days, it's not intended to be temprorary. You will get to keep it probably indefinitely, with the expectation that eventually the price may go up a little. Of course, being contract-free means you can easily move on if that is unacceptable at the time. I think the risk is minimal if the promo plan meets your needs well today.
08-02-2018 12:44 PM
@srlawren wrote:@Unknown bit of a long story but PM are now being VERY careful how they phrase answer to questions like this. Let me see if I can condense: for several years, PM had a strong history of NEVER raising prices on existing plan-holders (grandfathered plans no longer available), and the community would always respond that you'd keep your price and plan indefinitely, becuase this is what past experience up until then lead us all to believe.
All that said, no you don't lose the promo at the end of the 30 days, it's not intended to be temprorary. You will get to keep it probably indefinitely, with the expectation that eventually the price may go up a little. Of course, being contract-free means you can easily move on if that is unacceptable at the time. I think the risk is minimal if the promo plan meets your needs well today.
Thanks for the reply. It just sounded to me from their FB post that once the promo is over, my plan would no longer be available to me. I think the regular $40 plan was for 2GB or 2.5GB and this promo gave an extra 2-2.5GB?? I'm just afraid that if/when this promo is over, my plan will revert back to the regular one.
It's something I have to consider, moving over here from Freedom, where I still have a plan that they no longer offer ($39 unlimited data---5GB full speed). Have a week to decide before my next billing cycle.
08-02-2018 01:18 PM
@Unknown I understand the concern. And that would be a tough call since that plan with FM is quite good as well. Has FM been reliable for you? Are you able to make and receive calls in the places you frequent, etc? Do you routinely use all or nearly all of your 5GB of plan data? If so, then probably makes sense to stay where you are, on that grandfathered plan. If you usually have some data left over (at least 500MB typically--comparing 5GB FM to 4.5GB PM), don't mind slower data, and have had signal issues with FM, then you might want to consider this plan with PM.
08-03-2018 02:28 PM
I wish this promo is around next couple week and I will sign my son to this.
08-03-2018 02:30 PM
Because of various promos offered by PM, I'm switching from FM all my 4 accounts.
So far, 2 accounts done, 2 more will be done in next couple weeks.
08-03-2018 02:32 PM
Based on my experience, PM 3G speed quality and coverage is better than LTE speed offered by FM.
I don't regret switching the carriers.
08-03-2018 08:30 PM
Well that's good to know 👍
08-04-2018 10:26 AM
Got a SIM card ordered for a friend for this promo. Hold the train doors open!!!!