@S--S wrote:please include in your message,
- your account number,
- your phone number,
- your account 4 digit pin,
- your Email address,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
- During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
1. Does the above details come from PM policy somewhere? If so, I'd appreciate the direct link.
2. Was there any customer complain about taking more than 48 hours?
I ask above just for curiosity, as it used to take 2-few dayssss for CS reply. Thanks in advance!
that info i getting from Agent by CS_Agent, by private message, before when i have one issue, and you can visit Here link , to you know more info..
I am unable to redeem offer on 2GB extra data. I purchased a new Public sim yesterday and activated my number with $35 plan.
You forgot to add the code when you activated ? If so, you can try to open a ticket with PM and they might be kind enough to add it back for you.
Or you meant you activated the plan with the code and still not see the extra 2GB? If so, I might wait another day or two as it might take 2 full business days for the bonus to apply to your account.
Did you have an issue adding the promocode 2GBBONUS? Another new customer had the same issue yesterday. As long as you activated online with a $35+ plan you can contact customer support as previously provided and ask for it to be added to your account. It takes up to 2 business days to appear in your account.
I just sent CS_Agent a message this morning to that effect! We are looking to join Public, but the timing really is almost impossible, especially since their pre-owned phones are out of stock.
My bet is based on the frequency of the promos, and it being a semi-permanent promo, they'll end up adding the data permanently by the end of the year or next year. At least to the $35+ plans and (hopefully) reintroduce the $30 2 GB plan for the semi-light data users.
There's a lot of other places to buy phones other than public mobile. What's your budget and what brands interest you? Must haves? Deal killers?
We are super basic when it comes to phones - I know very little about fun or flashy details. We do like nice cameras and good storage space, plus a phone that we can rely on for several years. I would have said something less than $150, but am realizing that, being from the States, our expectations for quality within that budget simply don't fit the Canadian market 😲 I've heard good things about Costco sales. I also have several friends who found great deals on marketplace, though marketplace sketches me out a bit. Do you have tried & true vendors?
@mstone923 Costco stores always have some decent phones, no contract required , but around the price of $200 - $350. Check it out.
Yes, Phones in Canada are usually more $$ 😞 You should have got one from States
The google pixel 3 is back in stock at B&H Photo for US$170. I picked it up in July for US$130. They will price adjust within 30 days I think if it drops in price. You can't go wrong with the price but you should unlock the OEM before you insert a sim card. (Easy to do if you buy it.) There are very few phone cameras that are better and none at that price. Swiftronics in Toronto offer some pretty good deals on phones as well.
Open box and some factory sealed Huawei P-40 lite, Samsung Dual SIM A31 and A32, Google pixel 3a xl and One Plus 7t are running between $200 to $400 currently at swiftronics.