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Re: FLASH SALE


@tarsbo wrote:

I understand what the offer was, but it says the sale ended on August 16th.
I'm wondering how frequently these types of sales tend to happen.


The sale didn't end on August 16.  It's been going on since the last part of May 2021 and is still advertised at the following link:   Public Mobile .  Up until relatively recently, Public Mobile always stated that this was simply an ongoing limited time offer, even after some sales staff and CSAs mistakenly gave incorrect offer expiry dates.  I'm as confused as I was the first time that this particular Flash Sale was announced, but if Public Mobile wants to no longeer offer this promotion, it needs to be taken down from the website. Otherwise, they're going to/are going to need to (in my opinion) keep honoring it.

 

 

barndoor
Model Citizen / Citoyen Modèle

Re: FLASH SALE

I  agree it seems to be a baffle with confusion type strategy  but backwards . Mix that in with the other sales bonuses  offered and discovered  and it would seem to me it might generate as many ticked off customers as happy ones .  I know when I was thinking of switching  ,I just about didn't because it seemed like the plans were all over the place . If they would take some marketing money that they waste with all these plans and fix the glitches here and get a reputation for a quality site with  easy to follow instructions  how would they not get more customers . And likely only need  half a dozen people here to handle any issues . 

shahestates
Good Citizen / Bon Citoyen

Re: FLASH SALE


@darlicious wrote:

@AE_Collector 

The accidently inputted promocode being inferred to appears in the account as a reoccurring 3gb monthly plan data bonus.


Accidently 😁

Could anybody try this 3GBBONUS code and confirm if it is recurring data every 30 days or just one data bucket until used up all? If I had a new sim I would give it a try.

darlicious
Mayor / Maire

Re: FLASH SALE

@shahestates 

Here's how it appears note the difference between these two promo code bonuses the second one is a one time data add on.

Screenshot_20210816-164900~2.pngScreenshot_20210705-105905~2.png

barndoor
Model Citizen / Citoyen Modèle

Re: FLASH SALE

@darlicious   ...and is it important if you are plugging in code that you get the capitalization right ?  That seems to be the only way to differentiate the two plans .  

 

Just what is a new customer for the purposes of these plan bonuses ... just a different sim card ? 

darlicious
Mayor / Maire

Re: FLASH SALE

@barndoor 

Funny when I put those two screenshots together I noticed the difference in lettering. That I assume is pm's way of telling the difference between the two. Every promocode I have ever seen ( even outside of pm) is CAPITALIZED.

darlicious
Mayor / Maire

Re: FLASH SALE

@shahestates 

I just tried a variety of known promo codes in an account. None of them were accepted.

Screenshot_20210819-045433~2.pngScreenshot_20210819-045415~2.png

shahestates
Good Citizen / Bon Citoyen

Re: FLASH SALE

@darlicious 

Thanks for trying and providing updates. It means they have fixed that 3Gb glitch. You were lucky one to get it by accident 🤣

barndoor
Model Citizen / Citoyen Modèle

Re: FLASH SALE

What defines a new customer ?

darlicious
Mayor / Maire

Re: FLASH SALE

@shahestates 

I wouldn't say that at all....I have yet to have seen or heard of a promocode that can be entered by the customer in their self serve account that has been successful. I vaguely recall there may been something targeted in a text message that a customer could enter in the fall of 2019 but that could just be my imagination.....

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