I just walked into the Superstore kiosk and bought one, was worth the ten bucks instead of waiting for delivery, I believe Walmart kiosks sell them too.
Click the message bubble in the bottom right corner and message a customer service agent. Explain what happened and chances are they’ll apply the extra data. I recently had to deal with customer service for a similar problem and they were great to deal with.
I got my SIM for no cost at a Koodo kiosk in a mall in Edmonton. They activated everything for me on site and everything went smooth. When I got home I noticed the promotion online. I messaged customer service, explained what happened and they added the promotion with no issues. Just message them, explain what happened and I’m sure they’ll help you out.
@townie2 This one is online activation only.
I understand some customers might have activated in store and PM was courtesy enough to apply the promotion back after. However, to avoid unnecessary trouble, I still suggest you just to buy to SIM and activate online yourself
I just activated last night and am waiting for help from a moderator to get service. Would I still be eligible for this promo?
If you fulfilled all the other requirements of the promotion by choosing a $35+ plan and activated on line you can ask the CSA ( formerly moderator)if they will add the promocode 2GBBONUS to your account.
I wouldn't worry about where you activated or when .... If you are a new customer with PM and invested in a $35 or higher priced plan and can use the data ...I'd be asking the CSA for the bonus !