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townie2
Good Citizen / Bon Citoyen

Re: FLASH SALE: 2GB of monthly bonus data for free*

I just walked into the Superstore kiosk and bought one, was worth the ten bucks instead of waiting for delivery, I believe Walmart kiosks sell them too. 

cellphoneuser1
Mayor / Maire

Re: FLASH SALE: 2GB of monthly bonus data for free*

@Moomum Activation needs to be before the deadline. Ordering a sim doesn't lock the promo in.

 

@townie2 A lot of stores won't sell a sim unless they activate but that mean no promo.

townie2
Good Citizen / Bon Citoyen

Re: FLASH SALE: 2GB of monthly bonus data for free*

Superstore kiosk I went to said do you want us to activate it or are you going to do it at home? 

RobW1
Good Citizen / Bon Citoyen

Re: FLASH SALE: 2GB of monthly bonus data for free*

Click the message bubble in the bottom right corner and message a customer service agent.  Explain what happened and chances are they’ll apply the extra data.  I recently had to deal with customer service for a similar problem and they were great to deal with.

RobW1
Good Citizen / Bon Citoyen

Re: FLASH SALE: 2GB of monthly bonus data for free*

I got my SIM for no cost at a Koodo kiosk in a mall in Edmonton.  They activated everything for me on site and everything went smooth.  When I got home I noticed the promotion online.  I messaged customer service, explained what happened and they added the promotion with no issues.  Just message them, explain what happened and I’m sure they’ll help you out.

hTideGnow
Mayor / Maire

Re: FLASH SALE: 2GB of monthly bonus data for free*

@townie2   This one is online activation only.  

 

I understand some customers might have activated in store and PM was courtesy enough to apply the promotion back after.  However, to avoid unnecessary trouble, I still suggest you just to buy to SIM and activate online yourself

 

cphone
Great Neighbour / Super Voisin

Re: FLASH SALE: 2GB of monthly bonus data for free*

I just activated last night and am waiting for help from a moderator to get service. Would I still be eligible for this promo?

S--S
Mayor / Maire

Re: FLASH SALE: 2GB of monthly bonus data for free*

@cphone 

that promo is for New customer Activate online only,

where you did Actviated !

darlicious
Mayor / Maire

Re: FLASH SALE: 2GB of monthly bonus data for free*

@cphone 

If you fulfilled all the other requirements of the promotion by choosing a $35+ plan and activated on line you can ask the CSA ( formerly moderator)if they will add the promocode 2GBBONUS to your account.

barndoor
Model Citizen / Citoyen Modèle

Re: FLASH SALE: 2GB of monthly bonus data for free*

@cphone  

 

I wouldn't worry about where you activated or when .... If you are a new customer with PM  and invested in a $35 or higher priced plan and can use the data ...I'd be asking the CSA for the bonus !

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