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darlicious
Mayor / Maire

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

@Linh1 

Which promo did you activate under this one or the current one ending May 7th?

Linh1
Good Citizen / Bon Citoyen

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

I applied the one under this

darlicious
Mayor / Maire

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

@Linh1 

Awesome thanks for reporting back!

SCL68
Great Neighbour / Super Voisin

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

Hey Everyone:

New to PM, first post, still learning to use the community.

Saw this Flash sale in March and did the steps in first page as below:

1.Submitted my email address on March 26.

2.Received a confirmation message after the email address I’ve submitted.

3.Activated on a plan in-store on April 13.

Today, I still haven't seen any credit for second month free in my account, as next month payment is due on May 13 ( Autopay ). 

Now my question is : will the credit show up on time? will I get charged the fee for next month?

Any suggestion, thank you.

 

Dunkman
Oracle

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate


@SCL68 wrote:

Hey Everyone:

New to PM, first post, still learning to use the community.

Saw this Flash sale in March and did the steps in first page as below:

1.Submitted my email address on March 26.

2.Received a confirmation message after the email address I’ve submitted.

3.Activated on a plan in-store on April 13.

Today, I still haven't seen any credit for second month free in my account, as next month payment is due on May 13 ( Autopay ). 

Now my question is : will the credit show up on time? will I get charged the fee for next month?

Any suggestion, thank you.

 


@SCL68 

According to the terms and conditions, the credit should be within 30 "business" days. In reality, it should be before your next payment date (30 days).  Usually, the credit will be in your account around 3rd week.  So, you are getting close with your due date coming soon.  

 

If there was a glitch in your situation, you may need to contact moderator if you have not received credit by May 13.  You may need to pay if you don't want your account to be suspended.  Hopefully, you will see the credit in the next 2 days.  

darlicious
Mayor / Maire

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

@SCL68 

You are darn close to 30 days and most have already recieved their credit on tbeir accounts. I would suggest contacting the moderators and asking for them to apply the credit.

 

Click on the chat bubble at the bottom right corner of your screen and type in account specific issue and human and follow the prompts to submit your ticket.

z10user4
Mayor / Maire

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

 @SCL68 : You _did_ set up autopay with a valid payment card with room on it for the $2 reward right?

Let autopay do its thing on renewal night and if the credit didn't happen then contact the moderators the next day after noon ET. Then they'll put the credit in and your second renewal will be covered.

If you used a referral code at activation and also chose autopay, then you should have a balance of $12 now. Then on renewal night you will get another $2 for autopay making it a total of $14 off the plan cost for autopay to cover.

If you do get the credit then you will come out the next day $14 up.

SCL68
Great Neighbour / Super Voisin

Re: [EXTENDED] FLASH SALE: Get your second month FREE when you activate

@Dunkman

Thank you for your quick reply.  I hope I will see the credit on time too.

 

@darlicious

I will contact the moderators after the due day if I don't get the credit.  Thank you.

 

@z10user4

Thank you for your quick reply.  Let's see what's going to happen in next 2 days. 

 

Once again thank you everyone.

 

 

 

 

 

 

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