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LurganIeUk
Mayor / Maire

Re: Courier Delays


@MoreYummy wrote:

pick up is faster.


In these times or any other...why would you have an expense to pick them up when they will mail them to you? And like I have said.....there are free ones out there, possibly close to you!!! With free delivery too!! Fast....can take a back seat for now!!!

carlaspapa
Town Hero / Héro de la Ville

Re: Courier Delays

Just in general the mail is really slow lately I've been waiting over a month for some mail from the government that should have taken 5 to 10 business days. But I got three letters and a package from my mom  all the way from Nova Scotia and they all arrived in less than a week the package was here in 4 days! How is it I can get mail from across the country but I can't cast a letter from the BC government in over a month?

wbg13
Great Citizen / Super Citoyen

Re: Courier Delays

Thanks for the info.  Maybe flash sales or offers could take this delay into account as well and maybe have longer sales or offer periods.

PCW
Good Citizen / Bon Citoyen

Re: Courier Delays

I got my two SIM cards relatively quickly, in the past week. I live in Ontario and it arrived within 3 business days.

 

Granted I live in large town, I would say your delivery speed would depend where you live in Canada. PM packaged my SIM cards within 1 business day, so no issues on their end. However, delivery rates can definitely vary when shipped out. So please be patient. 

Re: Courier Delays


@PCW wrote:

I got my two SIM cards relatively quickly, in the past week. I live in Ontario and it arrived within 3 business days.

 

Granted I live in large town, I would say your delivery speed would depend where you live in Canada. PM packaged my SIM cards within 1 business day, so no issues on their end. However, delivery rates can definitely vary when shipped out. So please be patient. 


I can say without reservation that Canada Post has at least a week-long backlog out of Mississagua. I know because I'm waiting for a few things that are late so far by the amount of time. That doesn't mean that something couldn't still arive more quickly (or take longer). 

DaveD
Great Neighbour / Super Voisin

Re: Courier Delays

I ordered a simcard on January 15. Haven’t received it yet. Do you have a tracking?

Re: Courier Delays


@DaveD wrote:

I ordered a simcard on January 15. Haven’t received it yet. Do you have a tracking?


Public Mobile does not always sending using trackable shipping services. They sometimes send SIM cards out using lettermail.  Public also sometimes uses UPS.  To see if your shpment is trackable, you could try going to the Canada Post tracking website and use your order number as the reference number.

stevenanto
Model Citizen / Citoyen Modèle

Re: Courier Delays

Canadapost has to be the worst one out there. It never comes in the time frame that they say. Paying the extra buck for the express shipping doesnt do anything (this is even during normal times) I have gone to a few counters in my area to mail out stuff and they are always so slow. I dont know if others have had the same experience. 

Re: Courier Delays


@stevenanto wrote:

Canadapost has to be the worst one out there. It never comes in the time frame that they say. Paying the extra buck for the express shipping doesnt do anything (this is even during normal times) I have gone to a few counters in my area to mail out stuff and they are always so slow. I dont know if others have had the same experience. 


I'm not speaking about this year, but my experiences have always been that Canada Post Xpresspost is almost always on-time.  It's Canada Post Expedited Parcel that usually 1 day late, especially when it's quote as being next day service. As Public Mobile does send some SIM cards by Canada Post lettermail, the express shipping debate doesn't come into play if Public Mobile decides to send the SIM card using that service.

ra1ne
Good Citizen / Bon Citoyen

Re: Courier Delays

This is true. Canada Post Mississauga (the biggest hub in the country) is experiencing delays due to a covid outbreak (with currently one fatality. More than a third of the workers are on quarantine (either with covid or as a close contact). 

Source: I work for CP in Western Canada

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