We’re happy to share that this week we’ll be making some improvements to our Get Started webpage. These changes continue our journey to make your experience as clear and simple as possible!
Here is what’s new:
Let us know what you think by commenting below!
-Public Mobile Community Team
Nice! Really like the store feedback idea. That will help a lot with people just wanting to get a SIM alone. I added feedback on my "local" Walmart.
The voucher part is a nice reference but it is very important to call ahead (or check them without expectation) as the Home Depot and one of the Shoppers in my area don't sell them.
Thanks for the updates.
Very nice improvements overall. Good to know we can leave review feedback by store, sales rep, etc.
@Brooke_C, I've sent a PM with information on an incorrect map location and address for a retailer.
Not sure if the change to this page will also included fixing the Store Locator page (since it links to it). In case it does not, please take a look at the following:
I agree. It worked fine for me initially but now not. Glad I'm not alone
Edit: False alarm. Now it works. It didn't a little while ago.
Are the reviews being moderated? Will everyone be able to see them? If moderated, what sort of time delay?
Knowing where to buy voucher is good for when autopay fails and you need to know where to buy a voucher. If your phone stops working because of payment issue, you don't want to guess where to go to buy.
@Brooke_C this is awesome, definitely a much needed addition to the page. Really like the store locator option. Suggest as a penalty to Walmart to not include them on this locator, lol. Since they don;t seem to want to do things the right way, this can be their "punishment".
Also the feedback option I think is crucial, because it will give you guys better tracking/monitoring capabilities, and hopefully depending on the frequency, you'll be able to act o some of the feedback your getting about these retailers (i.e. Walmart specifically).