I'm guessing the long distance add-on will not apply to Canada long distance if your plan includes Unlimited Canada-Wide talk. And that the PM staff probably have more solid info, lol.
I noticed on the Plans page for add-ons, it says "200 mins U.S. long distance for $8", but in Self-Serve, it's listed as Canada and U.S. long distance. I assume the latter is correct?
@Scaredy if your plan already includes canada-wide calling, then the 200min add on will only be used while dialing numbers in the USA. If your plan includes only province-wide calling, then the 200 min add on will be used while dialing numbers in the USA, dialing numbers that are outside of the province in which you are physically located when you make the call, and for any incoming calls you take while outside of your own home province. Hopefully that clears it up, but please let us know if you have any other questions or concerns!
That's what I assumed it was. The main site just doesn't say that (it only says U.S., no mention of Canada), so it should probably be corrected or clarified.
Just wanted to post that Public Mobile did send me 2 Movie Tickets, as they promised for helping them out earlier in this post , and in the spirit of helping out, re gifted them to my neice and nephew working hard at summers jobs, and who deserve a well earned night out at the movies.
Thanks Public Mobile, enjoying your service, with plans on earning referall rewards 🙂
Although I use very little data, cellular data that is (use WIFI), I have 940MB left to use within 8 days, I find your justification for removing the 4, 6, and 12 gig data options from your plans short sighted, as is your justification for removal of said options.
Many people DO NOT know that you're offering LTE; I've not seen any advertisements of any kind from Public Mobile. They also DO NOT know what it is, those that do, are tied to contracts. They also DO NOT know the difference between LTE and 3G.
It's great that you post changes here, but it's limited to your customers; you need to advertise that you are the ONLY PREPAID CARRIER THAT OFFERS LTE!
I stumpled upon this because periodically I checked your website for your rates, before this, and shortly thereafter the TELUS take over, you only offered Talk and Text plans. Word of mouth, and those that take the initiative to research can only get you so far.
Hi @DISQUISITION, welcome to the Public Mobile community, and thank you for sharing your thoughts and feedback.
One point: I don't believe PM is the only prepaid LTE option in canada. I believe the big 3 carriers offer pre-paid options in their flagship brands (Telus, Bell, Rogers) that include LTE to the best of my knowledge. I believe you can also get prepaid LTE plans through Koodo, Fido, and possibly others. This is a distinguishing feature vs. Wind, Chatr, and [the now defunct] Mobilicity, and possibly some others. But not the only option.
It's really easy to change your data amount for the same amount. Just go to "My Account" and you should see your current plan at 4gb. Beside that, there should be an icon that says "change plan", and from there you can select the new plan at 4gb at the same price! I just did that last week.
This change will likely take effect on your next billing cycle, which is how it worked for me. Hope it's as easy for you, as it was for me.
@srlawren carriers who offer prepaid LTE service:
Bell / Solo / Virgin
Telus / Koodo / PUBLIC / PC Mobile
Rogers / Fido
a whole bunch of MVNOs, such as ICE, BMO, 7-11 etc
Prepaid carriers who restrict LTE:
Chatr (since Mobilicity is now dead as of yesterday)
Prepaid carriers who will never get LTE in next year:
@DISQUISITION PC Mobile in particular has some super low data options if you are interested, and they are also owned by Telus. Cost for starter plan is cheaper than cost for starter plan here.
I personally think the Public offerings are better though.