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Mayor / Maire

Re: [BUG RESOLVED]: Incoming texts not received upon return from US


@AE_Collector wrote:

And what a convenience it would be if the "next step" were making it so you can set the stat date and even purchase several to start consecutively! Of course other options like 1, 5, 10 & 30 day variants would be nice as well. Just dreaming out loud ....

 

AE_Collector


Agree, but we may have a long wait for those options seeing how long it takes for PM to update their system.  Oh well!

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Good Citizen / Bon Citoyen

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

Another question is if it's also now an official policy that users can receive incoming texts whilst in the US, even without a roaming package (not outgoing, of course)?

 

I used to work in the US and I crossed the border from Canada into the US daily as part of my commute. I can tell you that my mobile was ALWAYS able to receive incoming texts while I was in the US with no additional packages.

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Oracle

Re: [BUG RESOLVED]: Incoming texts not received upon return from US


@Chipster wrote:

Another question is if it's also now an official policy that users can receive incoming texts whilst in the US, even without a roaming package (not outgoing, of course)?

 

I used to work in the US and I crossed the border from Canada into the US daily as part of my commute. I can tell you that my mobile was ALWAYS able to receive incoming texts while I was in the US with no additional packages.


I haven't seen it come out as an official statement from PM but there was this post today confirming people are still receiving texts without the Roaming add-on

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Long-Distance-not-working-despite-havin...


I am happy to help, but I am not a MOD please do not include any personal info in a message to me. Click the  in the bottom right to create a trouble ticket *

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Mayor / Maire

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

The US Roaming Get Help page indicates that it's officially recognized. Receiving calls???...:)

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Model Citizen / Citoyen Modèle

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

Doubt receiving calls would be free (at least officially).  Receiving texts at the domestic rate (in this case, most PM customers get for free) is found at most carriers, as you can't control your incoming text messages.

 

What if someone flooded your phone with spam messages and they were billed at $1.00/txt?

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Retired Oracle / Oracle Retraité

Re: [BUG RESOLVED]: Incoming texts not received upon return from US


@SomeFriend wrote:

Doubt receiving calls would be free (at least officially).  Receiving texts at the domestic rate (in this case, most PM customers get for free) is found at most carriers, as you can't control your incoming text messages.

 

What if someone flooded your phone with spam messages and they were billed at $1.00/txt?


it's a good thing that there is no usage-based-billing at Public Moible. As such, an occurance of that those type of charges couldn't happen.

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Model Citizen / Citoyen Modèle

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

Yes, that's quite true but the reason why incoming text while roaming is billed at the domestic rate on most carriers worldwide is that you couldn't control your incoming text message usage.  So they don't charge you extra.

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Great Neighbour / Super Voisin

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

May need to turn off the phone & restart again once get back to Canada, 

 

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Great Neighbour / Super Voisin

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

Great! 

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Great Citizen / Super Citoyen

Re: [BUG RESOLVED]: Incoming texts not received upon return from US

Good to know since I was planning on getting this add on when I travel. But when in doubt a simple power off And on sometimes helps fix the problems.

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