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Town Hero / Héro de la Ville

Re: A letter from Dave on the infamous $40 for 4GB price change

I switched over yesterday in store as well. 

Sad to leave PM, but the offer from Koodo was just too good to pass up. 

With all the points/gift card deals this weekend, it was an offer I could not refuse. 

 

If anybody needs a Koodo referral let me know by sending a direct message. 

Deputy Mayor / Adjoint au Maire

Re: A letter from Dave on the infamous $40 for 4GB price change


@kwandarwrote:

With all due respect to the last part of your argument, while the CRTC rules allow increases, the fact remains that they would have made false claims, and are then in violation of the Competition Act.  There are lots of things you are able to do, but it doesn't mean there aren't repercussions.  The CRTC does not overrule unfair competition and the Competition Act.

 

An loss under the Competition Act, to the government also means a class action lawsuit you'd have a hard time losing (as it would have been proven) and significant damages.

 


I'm NOT making an argument for it - I feel they shouldn't have promised something knowing they could get out of it.

 

All I said is that the Wireless Code allows them do what they tried to do. The rest of what you wrote is what the CCTS would've had to consider had it continued.

Oracle

Re: A letter from Dave on the infamous $40 for 4GB price change


@kwandarwrote:

With all due respect to the last part of your argument, while the CRTC rules allow increases, the fact remains that they would have made false claims, and are then in violation of the Competition Act.  There are lots of things you are able to do, but it doesn't mean there aren't repercussions.  The CRTC does not overrule unfair competition and the Competition Act.

 

An loss under the Competition Act, to the government also means a class action lawsuit you'd have a hard time losing (as it would have been proven) and significant damages.

 

 


If a promise overrides a ToS we allagreed to I would be shocked.  If that was the case couldn't we sue every politician on their campaign (marketing) promises before the election and by voting for them we are agreeing to a ToS to have them govern us for a set amount of time. 

 

I have little faith in the Government be able to enforce anything.  They are in breach of probably all of their public service contracts for not paying employees correctly (Phoenix).  Hard to be the law of the land when you don't follow it yourself.

 

Sorry for the side rant.


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Good Citizen / Bon Citoyen

Re: A letter from Dave on the infamous $40 for 4GB price change

I have lots of faith I could obtain enforcement under the Competition Act.  It is very clear cut, with little wiggle room.  I'm not too worried about that.

 

I also ensure my MP knows exactly who I am, and he does.  I'd have action on the file.  

 

Being in breach of a contract is not the same as false and misleading advertising.  One is easily enforceable and criminal in nature.

Deputy Mayor / Adjoint au Maire

Re: A letter from Dave on the infamous $40 for 4GB price change

@koimr1

 

 

We'll never know whether PM would have chosen to backstep from their price hike without the threat of CCTS involvement.  The customer uproar flared up and died down quickly enough ... this letter from Dave declared PM's (new) decision the following day.  I think this entire fiasco would've simmered down completely if Koodo wasn't invited to introduce distractions and complications while passions were still high.  But we can only speculate.

 

We'll also never know whether CCTS attention would've been favourable while addressing the (1600-ish) customer complaints about this issue.  Their public response seemed more chiding than supportive, they made it clear that they don't approve of bypassing CCTS procedures through this new high-volume internet tantrum campaign style, indeed they would normally dismiss such complaints automatically (which effectively defaults to favouring the carrier, not the customer).  But again, we can only speculate.

 

I'd like to think that PM would've responded to customer feedback without this escalation.  They've responded to customer demands feedback before, they've backed down from unpopular decisions before.  But I can only speculate.

Oracle

Re: A letter from Dave on the infamous $40 for 4GB price change


@kwandarwrote:

I have lots of faith I could obtain enforcement under the Competition Act.  It is very clear cut, with little wiggle room.  I'm not too worried about that.

 

I also ensure my MP knows exactly who I am, and he does.  I'd have action on the file.  

 

Being in breach of a contract is not the same as false and misleading advertising.  One is easily enforceable and criminal in nature.


Ok then so what about our elected officials who mislead us with their "advertising" to get elected?  Glad your MP knows who you are has he fulfilled all of his marketing promises or atleast not change them?  If he hasn't ask him to get the Phoneix fiasco fixed for us that need to be paid for the work we are doing


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Good Citizen / Bon Citoyen

Re: A letter from Dave on the infamous $40 for 4GB price change

A little off topic, but  politicians are not selling goods and services, but instead using puffery to have you vote for them.  There is a distinction.  Read Section 52 of the Competition Act. 

Highlighted
Deputy Mayor / Adjoint au Maire

Re: A letter from Dave on the infamous $40 for 4GB price change


@Korthwrote:

@koimr1

 

 

We'll never know whether PM would have chosen to backstep from their price hike without the threat of CCTS involvement.  The customer uproar flared up and died down quickly enough ... this letter from Dave declared PM's (new) decision the following day.  I think this entire fiasco would've simmered down completely if Koodo wasn't invited to introduce distractions and complications while passions were still high.  But we can only speculate.

 

We'll also never know whether CCTS attention would've been favourable while addressing the (1600-ish) customer complaints about this issue.  Their public response seemed more chiding than supportive, they made it clear that they don't approve of bypassing CCTS procedures through this new high-volume internet tantrum campaign style, indeed they would normally dismiss such complaints automatically (which effectively defaults to favouring the carrier, not the customer).  But again, we can only speculate.

 

I'd like to think that PM would've responded to customer feedback without this escalation.  They've responded to customer demands feedback before, they've backed down from unpopular decisions before.  But I can only speculate.


Oh, I'm well aware of all that. I even see that CCTS has a blog post up about the whole incident and the tone is, as you say, chiding.

 

Personally I think it was the bad PR rather than the CCTS complaints that got them to reconsider.

 

Reading CCTS Procedural Code Sep 2017 isn't the most encouraging document for us consumers either - all they can do is uphold the Wireless Code.

 

Oh well - a moot point for now.

 

Great Neighbour / Super Voisin

Re: A letter from Dave on the infamous $40 for 4GB price change

what good thing about public coming to and end

Mayor / Maire

Re: A letter from Dave on the infamous $40 for 4GB price change


@Raglandkentwrote:

what good thing about public coming to and end


@Raglandkent eventually, the 2016 Fall Promo pricing will go up, just not yet.  That's the short answer to your question.

 

EDIT:  see here for more details:  https://productioncommunity.publicmobile.ca/t5/Announcements/A-letter-from-Dave-on-the-infamous-40-f...

 

 


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