topic Re: Payment in Get Support

Payment

Lynne — Tue, 04 Jan 2022 23:26:32 GMT

Hello I just went in to set up a new account and I 3 40$ vouchers it said I owed 120 so I put in all 3 of the 40.00 coming to 120 but it's saying it's not enough any help with this?

Re: Payment

imcphers — Thu, 17 Nov 2016 03:04:52 GMT

There is tax as well. That could be the reason for the message

Re: Payment

Lynne — Thu, 17 Nov 2016 03:07:07 GMT

But you pay to he tax on the vouchers. The 1st time it said like 132 then when I said by vouchers it dropped the price to 120 probably because I paid tax on the 120 when I got the vouchers 😞

Re: Payment

imcphers — Thu, 17 Nov 2016 03:46:54 GMT

You are correct about the tax.

I can't think of anything else. You should have enough money.

Maybe someone else will have some other ideas.

I would send a private message to a moderator to get them to investigate. The down side is they are backlogged with a lot of issues.

It will get fixed you will get the deal, but it might take a couple of days.

Re: Payment

Saray_O — Wed, 23 Nov 2016 23:23:55 GMT

Hi @Lynne,

I'm sorry about this inconvenient. Could you send me a private message with your Public Mobile SIM card number? I will look into this!