topic Re: Can't send SMS in Get Support

Can't send SMS

ZShaver — Sat, 22 Aug 2026 18:44:02 GMT

I can make and receive calls, my phone shows LTE full bars signal, I can surf the web using the mobile data.... but as of today I cannot send SMS messages, it says "Network is not ready. Try again." immediately when I hit the send button.

Seems like my phone can't connect to something, not sure what....

Re: Can't send SMS

slusagm — Sat, 22 Aug 2026 19:07:13 GMT

Reboot the phone and Reset Network Settings

If issue persists, tell us what phone you have

Re: Can't send SMS

ZShaver — Sat, 22 Aug 2026 19:13:08 GMT

Of course, that's the first thing I tried....

Google Pixel 2

Re: Can't send SMS

umnikke8 — Sat, 22 Aug 2026 20:03:37 GMT

Do you have RCS enabled? If so, perhaps try turning that off and see if texts work.

Re: Can't send SMS

ZShaver — Sat, 22 Aug 2026 23:07:11 GMT

This was a good idea! But, after disabling RCS entirely in the google messaging app, AND rebooting the phone (which is again, a Google Pixel 2) it still doesn't work.

Re: Can't send SMS

slusagm — Sun, 23 Aug 2026 00:07:56 GMT

@ZShaver

Try Uninstall Google Message, Reboot phone and Reinstall and Re-enable RCS

If issue persists, ask PM to check and re-provision account

Simply open ticket with PM using Expert Messaging. Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/

(Use your Community account to login. For 2FA, you might need to use email to receive if you cannot receive the text on the phone.)

PM will reply you via Expert Messaging between 9AM-10PM EST (Mon-Sun)

(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )

Re: Can't send SMS

ZShaver — Sun, 23 Aug 2026 01:08:25 GMT

I meant to update the thread. I figured it out. It was indeed Google Messages.

I have one of those rare rooted phones that I use for custom Android app development. It could be that google has finally pulled the plug on this app on rooted devices (they hate us), I don't know.

I had to root my phone to put updated Android OS on it, because apps I needed would not work on the stock android version and google stopped updating the Pixel 2 long ago.... since then I now develop custom apps (for myself) and sideload them to the phone.

I switched to using my updated ROM's built in messenger app and it's working fine now... until March anyways when 3G calling drops and I need a new phone.