topic Re: "transfer in progress" in Get Support

"transfer in progress"

thegreatswalmi — Tue, 04 Jan 2022 23:26:20 GMT

So i bought a new nokia 3310 3g from the states. everything is working now, but every time i get a phone call, a pop-up pops up saying "transfer in progress" and then i have to hit "ok" before i answer the call. The phone still rings during this time...it's just a weird and annoying thing...i know this isn't a common phone but if anyone has a solution that'd be dynamite

Re: "transfer in progress"

will13am — Thu, 12 Jul 2018 00:21:06 GMT

Google has returned nothing of value. Searched this sequence in the user manual, nothing. Sorry, can't really help here.

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 00:24:46 GMT

thanks. those were my first resorts too 😞 nokia support didn't help either.

Re: "transfer in progress"

anya — Thu, 12 Jul 2018 03:15:11 GMT

@thegreatswalmi, just a guess but, in call settings>call transfer...is anything set to forward or transfer? If so, try removing the setting.

Re: "transfer in progress"

LEGO — Thu, 12 Jul 2018 03:43:31 GMT

@thegreatswalmi

Since there are two variants of this phone, does your phone have a dual SIM cards? Are you using two SIM cards in your phone? If you do OR you did before, try to cancel Calls Forwarding between two SIM cards.

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 04:29:30 GMT

Excellent thoughts, all, and thanks for trying. I have the single sim version and have turned call forwarding off.

I appreciate the effort. it's one of those annoying little quirks that gets stuck in my brain!

Re: "transfer in progress"

JL9 — Thu, 12 Jul 2018 12:58:50 GMT

Ugh that would drive me crazy. Hopefully for your sake and to maintain your sanity, you find a resolution!!!

Re: "transfer in progress"

koimr1 — Thu, 12 Jul 2018 14:37:20 GMT

@thegreatswalmi wrote:
Excellent thoughts, all, and thanks for trying. I have the single sim version and have turned call forwarding off.
I appreciate the effort. it's one of those annoying little quirks that gets stuck in my brain!

This would drive me bonkers and like the others can't find anyone else with this problem.

With that said, you said call forwarding is off. Did you do that via the dialer (you dialed the code to disable) or within the settings of the phone?

I know you have a single SIM variant but perhaps it still has options for the non-existent second SIM card and there's something not set in there properly?

Get the most out of the two SIM cards (dual SIM phones)

You've probably checked that (it's not a huge instruction manual) but just in case.

Do you have access to another SIM card that you can try? Preferably from another carrier?

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 14:43:18 GMT

@koimr1 great suggestions! i hate being the only one with the problem 🙂

I turned off forwarding in the settings as well as dialling #004# which gave me the "forwarding off" message. I tried my wife's sim (public mobile) with no change. removed the sd card with no change. moved the address book, fiddled with internal file structures (non-destructively) and changed as many settings as i could think of without effect.

AARGHH!!! 🙂

Re: "transfer in progress"

Jorno — Thu, 12 Jul 2018 16:10:40 GMT

Any chance bluetooth is on and the phone is trying to transfer the call to a previously paired bluetooth device?

Re: "transfer in progress"

MacMe — Thu, 12 Jul 2018 16:19:01 GMT

Did you try a factory reset? Remember to save any of your data before doing it (phone numbers. pictures, etc).

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 16:23:11 GMT

bluetooth is turned off and finished a factory reset this morning with no change.

Thanks all for your help. may be something i just have to live with. now getting my received sms timestamps to be in mountain instead of est... 🙂

Re: "transfer in progress"

anya — Thu, 12 Jul 2018 20:18:16 GMT

@thegreatswalmi Do you use a VoIP apps? Google Voice? Could you have any other number forwarded to yours?

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 21:41:55 GMT

@anya I do have a number forwarded to mine (for work) but i'm getting the message even when people call my direct number (non-work). i turned off the forwarding at work to see if anything changed, but sadly, out of luck.

Re: "transfer in progress"

anya — Thu, 12 Jul 2018 21:48:36 GMT

@thegreatswalmi ok, this is bugging me now 😉. Try a reboot? (after turning off the forwarding).

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 22:07:18 GMT

@anya haha join the club!!! my poor little phone is probably dizzy from all the rebooting 🙂

Re: "transfer in progress"

Jorno — Thu, 12 Jul 2018 22:48:42 GMT

@thegreatswalmi wrote:
So i bought a new nokia 3310 3g from the states. everything is working now, but every time i get a phone call, a pop-up pops up saying "transfer in progress" and then i have to hit "ok" before i answer the call. The phone still rings during this time...it's just a weird and annoying thing...i know this isn't a common phone but if anyone has a solution that'd be dynamite

To clarify, does selecting "ok" answer the call or must you then press the "answer button" to answer the call?

Re: "transfer in progress"

thegreatswalmi — Thu, 12 Jul 2018 23:51:11 GMT

pressing "ok" removes the dialogue and then i can answer the call. alternately, i can press the button that answers the call, talk, and then when i hang up the dialogue is still there and then i can hit "ok". like i said it's not so much a problem as a quandry...

Re: "transfer in progress"

Jorno — Fri, 13 Jul 2018 03:55:50 GMT

@thegreatswalmi wrote:
Excellent thoughts, all, and thanks for trying. I have the single sim version and have turned call forwarding off.
I appreciate the effort. it's one of those annoying little quirks that gets stuck in my brain!

Help me with this quirk. According to this website, the single SIM version is not compatible with Public Mobile and the specifications on the Nokia website seem to confirm. How do you have a single SIM version working on Public Mobile?

Re: "transfer in progress"

LEGO — Fri, 13 Jul 2018 11:34:27 GMT

@Jorno wrote:
Help me with this quirk. According to this website, the single SIM version is not compatible with Public Mobile and the specifications on the Nokia website seem to confirm. How do you have a single SIM version working on Public Mobile?

Single SIM version is compatible; it is Dual SIM version that is not compatible with Public Mobile. Please, check working frequencies here: click here