topic Re: Help in Get Support

Help

Lynne — Tue, 04 Jan 2022 23:26:18 GMT

Hello how come when I go to get the 40$plan with 4G it's not showing up any more but the deal was till the 20th I don't want to get the 120 just to find out I can't get the right deal.

Re: Help

neilselden — Thu, 17 Nov 2016 00:48:16 GMT

It is available when you sign up or when you want to change plans.

Hope this helps,

Neil

Re: Help

Luddite — Thu, 17 Nov 2016 00:49:11 GMT

The plan no longer shows because it is only available when you are activating a SIM, or log into your PM account.

Do you need a SIM?

Re: Help

marissa19 — Thu, 17 Nov 2016 00:49:13 GMT

It might be that your looking on 'get started' page which is now showing full price, but if you go to activate your SIM and sign up for a plan the discount should still be available and show you the proper amount there!

Re: Help

Lynne — Thu, 17 Nov 2016 00:53:33 GMT

Cool will this work for someone who has an old sim from before or does it have to be all new Sim cards?

Re: Help

neilselden — Thu, 17 Nov 2016 00:55:21 GMT

You will need a new SIM, unless your old SIM was associated to an account that expired less than 90 days ago.

Re: Help

Luddite — Thu, 17 Nov 2016 00:59:47 GMT

@Lynne It should work with any unactivated PM SIM. You will know as soon as you try to activate it.

If you need a new SIM check out this post:

http://productioncommunity.publicmobile.ca/t5/Discussions/People-Who-Need-Sim-Cards/m-p/97032