Transfer from PC mobile

Mattsu — Thu, 13 Aug 2026 01:40:09 GMT

It has been more than 5 hours and transfer is not done. I see SOS only in network and restarts didn’t help.

Re: Transfer from PC mobile

hTideGnow — Thu, 13 Aug 2026 01:48:02 GMT

first, can you confirm if you have receive a text from PC and asking for your approval with the port? and your PC sim still working?

And for the PM sim, try remove the old carrier sim card, or if it the old carrier sim is esim, disable it from Sim Manager or Settings->Cellular

Then put the PM sim card in the phone, or if eSIM, you should be good

Next, go to Sim Manager or Settings->Cellular and check if PM sim is showing there. Make sure the Public Mobile sim is enabled , or Turn on this line option is toggled on. Also, change the label to Primary

Reboot your phone and Reset network settings and test and confirm if all work or let us know of if any the following does not work: inbound and outbound calls, inbound and outbound text, mobile data.

if the sim not connecting, ask PM support agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

topic Re: Transfer from PC mobile in Get Support

Transfer from PC mobile

Re: Transfer from PC mobile