https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1462220#M995545 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4792.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/202115i7C446C2E097F056C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4792.png" alt="IMG_4792.png" /></span></P><P> </P><P>Hello, my service shows full bars but the data is not working. I tried multiple apps but nothing is loading. I already restarted my phone, toggled airplane mode on/off, tried 3G/5G/LTE, and checked APN. Is there an outage that hasn’t been reported or is it just my SIM? I have 20GB left to use for this cycle and my plan restarts tomorrow.&nbsp;</P> Wed, 12 Aug 2026 12:21:29 GMT yenbie 2026-08-12T12:21:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1462220#M995545 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4792.png" style="width: 1320px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/202115i7C446C2E097F056C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4792.png" alt="IMG_4792.png" /></span></P><P> </P><P>Hello, my service shows full bars but the data is not working. I tried multiple apps but nothing is loading. I already restarted my phone, toggled airplane mode on/off, tried 3G/5G/LTE, and checked APN. Is there an outage that hasn’t been reported or is it just my SIM? I have 20GB left to use for this cycle and my plan restarts tomorrow.&nbsp;</P> Wed, 12 Aug 2026 12:21:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1462220#M995545 yenbie 2026-08-12T12:21:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1462222#M995546 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/335332">@yenbie</a>&nbsp;</P><P>Check the Telus outage map to confirm any ongoing outage in your area</P><P><A href="https://telus.com/outages" target="_blank">https://telus.com/outages</A></P><P>And try Reset Network Settings after a device reboot&nbsp;</P><P>If issue persists, ask PM CS agent for further assistance.&nbsp; Please<SPAN>&nbsp;open ticket using&nbsp;</SPAN><EM>Public Mobile Expert Messaging</EM><SPAN>&nbsp;(You will need to use your current Community account to login to submit the ticket):</SPAN></P><P><FONT size="2"><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN></FONT><A href="https://expert-messaging.publicmobile.ca/guest/pre-chat" target="_blank" rel="noopener nofollow noreferrer">https://expert-messaging.publicmobile.ca/guest/pre-chat</A><BR /><FONT size="2"><EM>**You'll get email/sms alert when agent replies. or monitor here:&nbsp;<A href="https://expert-messaging.publicmobile.ca/message-centre" target="_blank" rel="noopener nofollow noreferrer">https://expert-messaging.publicmobile.ca/message-centre</A></EM></FONT></P> Wed, 12 Aug 2026 12:34:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-not-working/m-p/1462222#M995546 softech 2026-08-12T12:34:21Z