topic Switching Plans in Get Support

Switching Plans

hotaki1964 — Wed, 29 Jul 2026 13:33:11 GMT

I currently have the bare minimum plan and want to switch over to something else. Is that something that can be done or would it be considered an add on?

Re: Switching Plans

BKNS27 — Wed, 29 Jul 2026 13:43:26 GMT

@hotaki1964

Login to your account on the PM app or website and go to Subscription-Manage Subscription-Change Subscription and it will list all plans you qualify to switch to.

Remember to switch plan on your Next Renewal date so you don’t get charged for the old plan plus the new plan.

Also, you won’t be able to switch back to your old plan so compare your old plan and the new plan before switching.

Re: Switching Plans

hTideGnow — Wed, 29 Jul 2026 13:43:38 GMT

hi @hotaki1964

you can easily change plan. Login My Account, click Change Subscription on the top right and choose a plan. If you don't need the new plan now, better use Change on Renewal option to schedule the plan change. If you use Change Now, PM will charge you now to start the new plan

Re: Switching Plans

Dunkman — Wed, 29 Jul 2026 14:07:48 GMT

@hotaki1964

Check your account to see which plans available to you. Existing customers are offered personal different plan offers.

As mentioned, it is difficult to downgrade plans later on. For existing customers, most plans offered are more expensive than existing plan. However, sometimes, slighly lower priced plans are offered.

Re: Switching Plans

Yummy — Wed, 29 Jul 2026 14:24:55 GMT