topic Re: Change subscription plan in Get Support

Change subscription plan

Chathura — Mon, 27 Jul 2026 16:02:07 GMT

I need some additional information about a subscription plan $30/35Gb I’m interested to upgrade. Expecting a experts opinion.

Thanks

Re: Change subscription plan

Yummy — Mon, 27 Jul 2026 16:22:23 GMT

If you see THAT plan on your account then you CAN change to it.
What else do you want to know? Unlimited calls/SMS, data 35GB/30 days. If plan is usa/can/mex then you use it in either country like you are you are in Canada.

If you to downgrade then most likely you will Not be able to do...

Re: Change subscription plan

BKNS27 — Mon, 27 Jul 2026 20:00:36 GMT

@Chathura

Simply login to your account and go to Subscription tab-Manage Subscription-Change Subscription and it will list all the plans you qualify to change to. If it is not listed then you don’t qualify.

Re: Change subscription plan

Chathura — Mon, 27 Jul 2026 20:04:18 GMT

What I’m interested to know is Things that comes in the fine print. For example some subscription may have constraints like only for 24 months and then monthly fees will be higher.

Re: Change subscription plan

hTideGnow — Mon, 27 Jul 2026 20:10:08 GMT

hi @Chathura

that page is all the terms in one page but not all terms apply to all plans, you have to check the number subscript to match out the terms that match it

But the $30/35GB is an ongoing price, not just 2 years or so. It includes 35GB data and all the typical voice features, unlimited Canada-wide calling, call waiting, call display, call forwarding, conference calls, voicemail. Sending SMS/MMS in Canada to anyone (even overseas) is free. Of course, receiving is free too