topic Re: Changing to koodoo in Get Support

Changing to koodoo

Kanethedog — Tue, 21 Jul 2026 01:31:13 GMT

Hi, if I change to Koodoo, will I still be able to keep getting my refer a friend points

Re: Changing to koodoo

slusagm — Tue, 21 Jul 2026 01:39:51 GMT

No, you won't. PM rewards system is for PM accounts only, won't extend to Koodo

Re: Changing to koodoo

porcupine — Tue, 21 Jul 2026 01:53:33 GMT

Sorry but no you can't

Re: Changing to koodoo

Chalupa_Batman — Tue, 21 Jul 2026 02:53:20 GMT

@Kanethedog wrote:
Hi, if I change to Koodoo, will I still be able to keep getting my refer a friend points

To add to this @Kanethedog , why not refer them to Koodo using your Koodo referral number? Also, from what I've read and you will have to confirm this... any balance you have in your account can be carried over to Koodo. So before you port over, cash in all your points for as many $20 bill credits as you can get!

Re: Changing to koodoo

Chalupa_Batman — Tue, 21 Jul 2026 03:00:07 GMT

@slusagm wrote:
No, you won't. PM rewards system is for PM accounts only, won't extend to Koodo

According to this info @slusagm , it does. At least the balance is transferred.

Re: Changing to koodoo

slusagm — Tue, 21 Jul 2026 03:05:45 GMT

prepaid balance is not the "getting my refer a friend points"

OP was asking to keep getting his monthly friend points

Re: Changing to koodoo

fixin1 — Tue, 21 Jul 2026 03:11:37 GMT

@slusagm - Although @Kanethedog could redeem the existing points beforehand with multiple $20 bill credits and have the bill credits transfer to Koodo, OP would no longer receive any new points (including Refer-a-friend) because of the lack of a rewards system at Koodo.

Re: Changing to koodoo

slusagm — Tue, 21 Jul 2026 03:12:36 GMT

@Kanethedog

To add and to clarify, even you can redeem the points for credit, those Friend referrals you are getting monthly will not continue with Koodo after you switch over. Also, to switch to Koodo with Easy Switching, you can only choose from the small number of Postpaid plans offered in your My Account

Re: Changing to koodoo

Kanethedog — Tue, 21 Jul 2026 03:15:24 GMT

Thanks

Re: Changing to koodoo

Kanethedog — Tue, 21 Jul 2026 03:16:25 GMT

Thanks everyone

Re: Changing to koodoo

Sammy_npc — Tue, 21 Jul 2026 20:32:54 GMT

No, you'll lose them!
Even though Public Mobile and Koodo are owned by TELUS, their rewards are completely separate. It's like how Tim Hortons and Burger King are both owned by the same parent company, You can't walk into a BK and try to spend your Tims Rewards points on a Whopper!
Once you switch, your Public Mobile account closes and those referral points vanish. Be sure to redeem any points you currently have for bill credits or add-ons before you leave!

Re: Changing to koodoo

Chalupa_Batman — Tue, 21 Jul 2026 23:02:47 GMT

@slusagm wrote:
prepaid balance is not the "getting my refer a friend points"
OP was asking to keep getting his monthly friend points

@slusagm wrote:

No, you won't. PM rewards system is for PM accounts only, won't extend to Koodo

@slusagm - My comment was towards YOUR wording. PM rewards system is for PM accounts only. My comment clearly stated his balance would be transferred. I wasn't saying the referral he receives now will carry over. There you go again not reading!