topic Re: change email in Get Support

change email

bcfanta — Sat, 18 Jul 2026 22:08:58 GMT

I setup the account with a temp email to test the network. I would like to change it back to my regular email, but how?

hTideGnow — Sat, 18 Jul 2026 22:10:36 GMT

hi @bcfanta just login My Account, go to Profile and click Manage Eversafe ID and update email there

Chalupa_Batman — Sat, 18 Jul 2026 22:12:20 GMT

@bcfanta wrote:
I setup the account with a temp email to test the network. I would like to change it back to my regular email, but how?

Super easy. Log into your account, on the left side click on Profile and change your email address there. Or you can go here. https://myaccount.publicmobile.ca/en/account/my-profile

Also, you should change your EverSafe as well. https://eversafe.id.telus.com/user/selfservemenu this way your 2FA codes go to it if needed.

slusagm — Sat, 18 Jul 2026 22:17:40 GMT

You can update yourself using the app or browser.

On app, go to Account -> Manage Login (Secured by EverSafe)

on My Account, go to Profile -> Manage EverSafe ID

bcfanta — Sat, 18 Jul 2026 22:21:29 GMT

thanks, easy enough. I just didn't expect there. LoL

bcfanta — Sat, 18 Jul 2026 22:21:45 GMT

thanks

bcfanta — Sat, 18 Jul 2026 22:23:28 GMT

thanks , the app is useful