ACTIVATION ERROR -UNABLE TO PORT IN

fantima3454 — Sat, 18 Jul 2026 17:18:09 GMT

Hi. I have gone though this issue a few months ago but I gave up on it. I keep getting the emails with offers for me to bring my services BACK to Public Mobile. Unfortunately the technical issues surrounding that was unbelievable. It’s the same stuff after 4 months when I tried again.

can someone please help me

Re: ACTIVATION ERROR -UNABLE TO PORT IN

softech — Sat, 18 Jul 2026 17:37:22 GMT

@fantima3454

This time will work.

So, you got the error at Step 6 of the activation on the PM app? try this,

Click Logout on top left of the screen
Wait 5 mins for the system to configure on the back end.
Then log in again using the Email and Password.
The app will then sends a code to the Email again,. Enter the code
and you will see the prompt 'Confirm for Full Access' and your Activation will be completed after

if that does not work, open ticket with PM support. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic ACTIVATION ERROR -UNABLE TO PORT IN in Get Support

ACTIVATION ERROR -UNABLE TO PORT IN

Re: ACTIVATION ERROR -UNABLE TO PORT IN