topic Re: Card wont work in Get Support

Card wont work

Reashappie — Thu, 16 Jul 2026 23:04:16 GMT

Good day,

I am trying to subscribe for a new account, however, my card will not work for some reason. Please provide next possible steps

thank you,

Roderick

Re: Card wont work

slusagm — Thu, 16 Jul 2026 23:12:03 GMT

Make sure you are using a credit card that is issued by Canadian financial institution

If you are not in a rush, wait 24 hours and try again. Make sure you use PM app to subscribe. If you already using the PM app, uninstall and reinstall, and use a different e-mail address to create another account

Re: Card wont work

Reashappie — Thu, 16 Jul 2026 23:32:34 GMT

It is issued by a Canadian Financial Institution

It is kind of a rush. I only wanted to use the email I had signed up with as it is my main one.

Re: Card wont work

slusagm — Thu, 16 Jul 2026 23:38:19 GMT

You can always change the e-mail address after. Why not try with another email address if you need the subscription quickly?

And you have another card to try?