Changing payment info

Sc2179 — Thu, 16 Jul 2026 09:47:09 GMT

How do I change payment info? I want to use a different card moving forward and it won't let me

Re: Changing payment info

softech — Thu, 16 Jul 2026 10:25:26 GMT

To update the method, please login My Account, go to Payment > Manage Subscription > Manage Payment Method

Or update with PM app, go to Payment > Update Card Information (Ref: https://www.youtube.com/watch?v=prrhSmzdaBE)

After you updated your card, use this link on a browser to make a manual payment:
https://myaccount.publicmobile.ca/en/account/payment/funds/card
(When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK)

Just in case you have trouble adding the card or making the payment, , you can get a voucher from SDM/Rexall/Loblaws/Cantire and then load the voucher using *611 on your phone (or 1.855.4PUBLIC from another phone) to resume service first and then try updating the card again later
(you can also buy a voucher online with a fees from muskbird.com/ding.com/recharge.com).

Here is the full list of retailers carrying Public Mobile Voucher:
https://www.publicmobile.ca/en/payment-voucher

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Changing payment info

Re: Changing payment info