topic Re: Payment failed in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Payment-failed/m-p/1455057#M991576 <P><SPAN>Why can’t I use a different card to pay?</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1728.png" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/199526iB63EF3E5C48CC0A8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1728.png" alt="IMG_1728.png" /></span></P><P> </P> Wed, 15 Jul 2026 16:30:21 GMT 19992 2026-07-15T16:30:21Z Re: Payment failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Payment-failed/m-p/1455057#M991576 <P><SPAN>Why can’t I use a different card to pay?</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1728.png" style="width: 1170px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/199526iB63EF3E5C48CC0A8/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1728.png" alt="IMG_1728.png" /></span></P><P> </P> Wed, 15 Jul 2026 16:30:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Payment-failed/m-p/1455057#M991576 19992 2026-07-15T16:30:21Z Re: Payment failed https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Payment-failed/m-p/1455207#M991577 <P>PM payment system is glitchy sometimes</P><P>if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.&nbsp; When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled)&nbsp;</P><P>but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or Loblaws or No Frills and then load the voucher using *611 or My Account</P><P>This is the full list of retails that you can buy vouchers.&nbsp; Vouchers in some stores need to wait 24 hours, but vouchers from Shoppers and Loblaws can be redeemed immediately:<BR /><A href="https://www.publicmobile.ca/en/payment-voucher" rel="nofollow noopener noreferrer" target="_blank">https://www.publicmobile.ca/en/payment-voucher</A></P><P>On top of physical stores, you can also buy online with extra service fess: buy from muskbird.com , ding.com , recharge.com</P> Thu, 16 Jul 2026 01:22:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Payment-failed/m-p/1455207#M991577 hTideGnow 2026-07-16T01:22:42Z