topic Re: Plan vs minutes in Get Support

Plan vs minutes

becm — Mon, 13 Jul 2026 17:33:53 GMT

My monthly plan renews tomorrow. I have a free 12 month 10 GB data and enough points for 500 minutes. If I don't renew my plan can I add the 500 minutes and use my fee 10 GB data otherwise I would never need the promo data.

Re: Plan vs minutes

becm — Mon, 13 Jul 2026 17:37:20 GMT

And do I have to wait until my monthly plan runs out to add the minutes?

Re: Plan vs minutes

hairbag1 — Mon, 13 Jul 2026 17:41:13 GMT

@becm

you must have an active and paid up account in order to use add-ons and free bonus data.

Re: Plan vs minutes

hTideGnow — Mon, 13 Jul 2026 17:42:10 GMT

hi @becm

for the bonus data, you have to have an active plan to use the bonus data. So, you cannot unsubscribe and only use the bonus data. So, what you want to do cannot be done. sorry

Re: Plan vs minutes

becm — Mon, 13 Jul 2026 18:02:19 GMT

The 500 mins would be the same ?

Re: Plan vs minutes

becm — Mon, 13 Jul 2026 18:05:53 GMT

I guess the solution for me to use these things is to get the bare bones account if not these things are kind of useless to give as a loyalty promo

Re: Plan vs minutes

hairbag1 — Mon, 13 Jul 2026 18:15:20 GMT

@becm wrote:
The 500 mins would be the same ?

The 500 mins are an add-on so you need an active / paid account in order to use it.