topic Re: Didn't get free data promo code.... in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454370#M991147 <P>Hhhmmm, this is the second free data promo I didn't get. Disappointing.</P> Sun, 12 Jul 2026 22:45:41 GMT Dolphin12 2026-07-12T22:45:41Z Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454365#M991144 <P>My plan is a 3 month plan was it not offered for those plans?</P> Sun, 12 Jul 2026 22:38:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454365#M991144 Dolphin12 2026-07-12T22:38:10Z Re: Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454367#M991145 <P>Looks like not everyone getting this bonus dataz and also, they are giving different amount of data&nbsp;</P><P>Looka like anyone with a $34 plan and above will get it, and not sure if they are giving it to those with cheaper plans</P><P>So, it is best to ask PM yourself.&nbsp; Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen&nbsp; &nbsp; &nbsp; &nbsp;</P><P>&nbsp;</P><P>But if you have trouble with open ticket using Chatbot, then message them using this link: <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>&nbsp;</P><P>CS_Agent will reply to your community inbox, check here: <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Sun, 12 Jul 2026 22:41:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454367#M991145 slusagm 2026-07-12T22:41:57Z Re: Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454370#M991147 <P>Hhhmmm, this is the second free data promo I didn't get. Disappointing.</P> Sun, 12 Jul 2026 22:45:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454370#M991147 Dolphin12 2026-07-12T22:45:41Z Re: Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454391#M991161 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/306532">@Dolphin12</a>&nbsp;,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/387343">@slusagm</a>&nbsp;</P><P>here's the reply from Customer Support when I asked about the Loyalty offer...</P><P>"Please note that the promo is available for customers with rate plans between $25-$35. If you willing to change the plan I'll be happy to apply the promo to your account."</P> Mon, 13 Jul 2026 00:11:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454391#M991161 hairbag1 2026-07-13T00:11:22Z Re: Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454393#M991162 <P>thanks&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/39908">@hairbag1</a>&nbsp; for clarifying</P><P>&nbsp;</P> Mon, 13 Jul 2026 00:15:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454393#M991162 slusagm 2026-07-13T00:15:27Z Re: Didn't get free data promo code.... https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454399#M991166 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/39908">@hairbag1</a>&nbsp;thank you for your response.</P><P>I sent a message but didn't receive a response as of yet. I understand there is a threshold to obtain the bonus data but it seems unfair to loyal customers that have lower cost plans</P> Mon, 13 Jul 2026 01:02:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Didn-t-get-free-data-promo-code/m-p/1454399#M991166 Dolphin12 2026-07-13T01:02:01Z