topic Urgent in Get Support

Urgent

Ba_4162277 — Sun, 12 Jul 2026 16:52:02 GMT

My phone is locked and I need puk I need help

Re: Urgent

hairbag1 — Sun, 12 Jul 2026 17:08:54 GMT

tap the orange chat bubble on lower right side of page to start the process to get Customer Support to provide help. If that doesn't work you can try this link to dm Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Link to your Community inbox..

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Urgent

Chalupa_Batman — Sun, 12 Jul 2026 17:11:27 GMT

@Ba_4162277 wrote:
My phone is locked and I need puk I need help

Do you know if it's a SIM PUK code it's asking for? Sometimes Samsung phones have PUK codes that are required for the phone itself. Some get this confused.