https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-log-in/m-p/1454131#M991037 <P>I have reset my password and try to recovery email multiple times to log into my account but I still cannot login. It keeps saying password an email don’t match even though I reset and recovered them multiple times.</P> Sat, 11 Jul 2026 19:30:24 GMT Elijah-kit 2026-07-11T19:30:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-log-in/m-p/1454131#M991037 <P>I have reset my password and try to recovery email multiple times to log into my account but I still cannot login. It keeps saying password an email don’t match even though I reset and recovered them multiple times.</P> Sat, 11 Jul 2026 19:30:24 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-log-in/m-p/1454131#M991037 Elijah-kit 2026-07-11T19:30:24Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-log-in/m-p/1454135#M991040 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/706896">@Elijah-kit</a>&nbsp;you might need to wait an hour before trying again as the account would have been temperory locked for security reasons&nbsp;</P><P>If you are using apps, some phone keyboard will Cap the first letter and hence the password would be wrong.&nbsp; Click the unhide password icon to check before you submit&nbsp;</P> Sat, 11 Jul 2026 19:41:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-log-in/m-p/1454135#M991040 softech 2026-07-11T19:41:08Z