topic Re: Usage History Download With Day Range Over 30 Days in Get Support

Usage History Download With Day Range Over 30 Days

rocket123456 — Fri, 10 Jul 2026 21:55:19 GMT

I tried to download usage history with filtering day ranges of 60 days or 90 days and nothing happened. No file downloaded and no error or messages popped up. With day ranges of 30 days and below, the download worked fine. I was using Google Chrome (Version 149.0.7827.201), also tried on FireFox (152.0.5), for the usage history download.

Re: Usage History Download With Day Range Over 30 Days

BKNS27 — Fri, 10 Jul 2026 21:59:57 GMT

@rocket123456

It worked for me on the PM app.

Go to Subscription-Usage Breakdown-View Usage History then change filter.

Maybe try clearing the cache on your computer and see if that helps.

Re: Usage History Download With Day Range Over 30 Days

hairbag1 — Fri, 10 Jul 2026 22:00:01 GMT

@rocket123456

I just tried it myself and was able to go back to late April. Clear cache files and try again using laptop.

Re: Usage History Download With Day Range Over 30 Days

slusagm — Fri, 10 Jul 2026 22:01:48 GMT

Dont filter. Download everything in xls file first, then filter using excel