https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1453902#M990893 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/353710">@Wes_5</a>&nbsp;</P><P>as you have no access to your account you can use this link to dm Customer Support for their assistance....</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>Watch the Community inbox for when they respond...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Fri, 10 Jul 2026 21:46:12 GMT hairbag1 2026-07-10T21:46:12Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1453900#M990891 <P>When I log onto the mobile Public mobile app it keeps taking me to the "activate your account" option. It shows me a bunch of plans to choose from. The other option is "login" which I tried and it just takes me back to the same page. It thinks I need to activate a plan, when in fact I already have one and have had an account for years. How do I find/get into my account ?</P> Fri, 10 Jul 2026 21:43:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1453900#M990891 Wes_5 2026-07-10T21:43:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1453902#M990893 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/353710">@Wes_5</a>&nbsp;</P><P>as you have no access to your account you can use this link to dm Customer Support for their assistance....</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>Watch the Community inbox for when they respond...</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Fri, 10 Jul 2026 21:46:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1453902#M990893 hairbag1 2026-07-10T21:46:12Z