topic change my subscription in Get Support

change my subscription

jasonnnn — Fri, 10 Jul 2026 12:49:56 GMT

Hello,

I recently changed my subscription to the $50 plan but I no longer need that plan. I tried to change my subscription back to your basic one which costed me $21.56/month tax in but there is no option online. Could you change my plan back to the basic one please My number is ###-###-#### and email is ******@***

Re: change my subscription

hairbag1 — Fri, 10 Jul 2026 02:43:31 GMT

@jasonnnn

sorry...once you've opted for a higher value plan it's very difficult to downgrade to much cheaper plan. Just hafta watch your account to see the plan offerings.

Re: change my subscription

hTideGnow — Fri, 10 Jul 2026 03:10:27 GMT

hi @jasonnnn downgrade is possible but it might take time

but the $18 and $19 plans are old plans now, not even for new subscription. you can at most get back to $29 but again it takes time

choose the cheapest plan to change first., use Change on Renewal. Then after you changed to that, check again and hope they will give you an even cheaper plan