https://productioncommunity.publicmobile.ca/t5/Get-Support/E-Sim-transfer-trouble/m-p/1453595#M990715 <P>I’m having trouble with getting my e sim neither phone will work with messenger to verify my account need it emailed instead&nbsp;</P> Thu, 09 Jul 2026 21:18:10 GMT Bernice45 2026-07-09T21:18:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/E-Sim-transfer-trouble/m-p/1453595#M990715 <P>I’m having trouble with getting my e sim neither phone will work with messenger to verify my account need it emailed instead&nbsp;</P> Thu, 09 Jul 2026 21:18:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/E-Sim-transfer-trouble/m-p/1453595#M990715 Bernice45 2026-07-09T21:18:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/E-Sim-transfer-trouble/m-p/1453598#M990718 <P>With PM, when you change phone, you don't transfer the esim but you simply buy a new one using the app</P><P>&nbsp;</P><P>Download Public Mobile ap on the new phone and login.&nbsp;<SPAN>If you cannot receive 2fa via text, click Didn't receive code or Resend code and select Send email or Send Voice Message.&nbsp;&nbsp;</SPAN></P><P>Then go to Account -&gt; Purchase Sim card and choose eSIM and buy and install</P><P>&nbsp;</P><P>if your last eSIM was bought 15+ days ago, it should be free</P> Thu, 09 Jul 2026 21:28:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/E-Sim-transfer-trouble/m-p/1453598#M990718 slusagm 2026-07-09T21:28:26Z